Help with Crashing iPod

Discussion in 'iPod touch' started by comda, May 25, 2013.

  1. comda macrumors 6502a


    Mar 15, 2011
    Earlier this week i was using my Ipod Touch 4rth gen 32gb when it lock-up and restarted. As i put it in my pocket and went to my next class i noticed when i took it out 20 minutes later it still was in the apple logo boot screen. Holding down power and home button it restarted. Then about 5 minutes later it showed the lock screen but when i tried to log in it was frozen, and after about 30 seconds at that screen it restarts. now it just keeps booting, crasjing and restarting in a cycle. I dont care about the apps on it. I realize i have to restore it but what i do care about is the Photos/Videos on it and the notes. I tried to copy over the photos but as it keeps restarting the ipod keeps mounting and un-mounting on my computer. Can anyone please offer a solution that can get my photos/videos off the device aswell as my notes? Its running IOS 5.1.1.
  2. owensky macrumors member

    Feb 4, 2012
  3. comda thread starter macrumors 6502a


    Mar 15, 2011
    Yes the ipod is its running Red Snow.. Had it for a year on there at least. I've so far managed to use windows photo import to get photos but it says its done but i got 669 photos bu ton ipod it says 710? odd. If i where to update through the itunes application would it keep all my files then after i can go back to ios 5?
  4. Zmanbaseball2 macrumors 68040


    Aug 24, 2012
    New York, USA
    You must restore if you were to update a JB device.

    Sent from my iPhone 5 using Tapatalk 2

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