Help with Dock crash since 10.6.3

Discussion in 'macOS' started by netnothing, Apr 13, 2010.

  1. netnothing macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #1
    Occasionally I've gotten a weird situation where the Dock would crash over and over. I can't figure out how/when it happens. So far it seems like a simple login/logout fixes it for a while.

    Anyone have any idea looking at this crash log?

    Code:
    Process:         Dock [107]
    Path:            /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
    Identifier:      com.apple.dock
    Version:         1.7 (769)
    Build Info:      Dock-7690000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [103]
    
    Date/Time:       2010-04-13 19:34:49.129 -0400
    OS Version:      Mac OS X 10.6.3 (10D573)
    Report Version:  6
    
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    
    Application Specific Information:
    abort() called
    CGSNewWindowWithOpaqueShape failed 1000, wid=0x0
    
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib             	0x00007fff837af886 __kill + 10
    1   libSystem.B.dylib             	0x00007fff8384feae abort + 83
    2   com.apple.dock                	0x000000010000b8e2 0x100000000 + 47330
    3   com.apple.dock                	0x000000010002e09c 0x100000000 + 188572
    4   com.apple.dock                	0x000000010002d249 0x100000000 + 184905
    5   com.apple.dock                	0x0000000100028502 0x100000000 + 165122
    6   com.apple.dock                	0x00000001000232ff 0x100000000 + 144127
    7   com.apple.dock                	0x000000010001f57b 0x100000000 + 128379
    8   com.apple.dock                	0x000000010001f3d5 0x100000000 + 127957
    9   com.apple.HIServices          	0x00007fff80c43301 mshPerform + 11
    10  com.apple.CoreFoundation      	0x00007fff81ffb201 __CFRunLoopRun + 5201
    11  com.apple.CoreFoundation      	0x00007fff81ff98df CFRunLoopRunSpecific + 575
    12  com.apple.dock                	0x0000000100005444 0x100000000 + 21572
    13  com.apple.dock                	0x0000000100004ffc 0x100000000 + 20476
    
     
    When it happens I also get messages in the console like this:

    Code:
    Apr 13 19:36:28 Dock[20566]: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:28 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:28 buzzlightyear.local Dock[20566] <Warning>: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:28 Dock[20566]: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:28 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:28 buzzlightyear.local Dock[20566] <Error>: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:34 Dock[20566]: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:34 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:34 buzzlightyear.local Dock[20566] <Warning>: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:34 Dock[20566]: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:34 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:34 buzzlightyear.local Dock[20566] <Error>: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:34 com.apple.Dock.agent[20566]: could not create darkened copy backup
    Apr 13 19:36:39 Dock[20566]: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:39 Dock[20566]: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:39 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:39 buzzlightyear.local Dock[20566] <Warning>: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    Apr 13 19:36:39 com.apple.Dock.agent[20566]: Tue Apr 13 19:36:39 buzzlightyear.local Dock[20566] <Error>: kCGErrorFailure: CGSNewWindowWithOpaqueShape: Cannot map window information shmem
    Apr 13 19:36:42 Dock[20566]: CGSResolveShmemReference : window.RO : Reference offset (34336) exceeds bounds (32768) on shmem obj 0x25ad
    
    

    When it's happening I can get the Dock to throw those errors by simply using CMD+TAB to bring up the app switcher. What seems to happen is when it starts, if I do a CMD+TAB the system throws an error sound.

    Any ideas?

    I have re-applied the 10.6.3 combo update and done all the other usual stuff.

    I am running Spaces with 8 active spaces.

    More looking for someone that can see something in the logs.

    Thanks..

    -Kevin
     
  2. netnothing thread starter macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #2
    I just had this issue.....I went to CMD+TAB to Photoshop CS3 and the whole interface froze for a good 20-30 seconds. Nothing moved....no mouse.....frozen.

    Here's the logs at that time:

    Code:
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSInvalidateWindowShadow: Invalid window 0x11e4
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSInvalidateWindowShadow: Invalid window 0x11e4
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 14 12:02:24 Dock[20650]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 14 12:02:24 com.apple.Dock.agent[20650]: Wed Apr 14 12:02:24 buzzlightyear.local Dock[20650] <Error>: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Any ideas? This is getting annoying.

    -Kevin
     
  3. netnothing thread starter macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #3

    I can at least reproduce the console errors.

    My Photoshop CS3 is assigned to Space 3. If I have a doc open in PS, but I'm in Space 1, and go to close PS from CMD+TAB, that's when the console errors occur.

    This wasn't what I was doing when the system froze.

    -Kevin
     
  4. Vmaatta macrumors regular

    Joined:
    Nov 11, 2007
    #4
    You’re not alone

    I’ve had the following on my Early ’09 Mac Pro. 4 Core:

    Spaces hangs on space change --> Keyboard becomes unresponsive: Problem resolved by killing Dock. Using nothing but mouse. Detaching/re-attaching the USB keyboard does not help. And keyboard is the standard Mac Pro early '10 Num Pad model.

    DVI->HDMI to secondary screen blinks. Every couple - few seconds the secondary screen just blanks out and blinks back with an image. Completely unusable in 10.6.3. Secondary screen is a 40" Sony Full-HD LCD and works just fine on 1) This same machine restored to 10.6.2 2) on a Early '06 Macbook Pro.
     

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