Help with DSL connection

Discussion in 'iMac' started by eupherman, Dec 25, 2008.

  1. eupherman macrumors newbie

    Dec 25, 2008
    I have recently purchased high speed internet through Embarq. I cannot get connected to the internet with my iMac. All I get is a message that "The Specified Server Cannot be found". When I run diagnostics, it tells me that I am not connected to the internet. I spoke with a couple of different tech folks at Embarq, and they say that nothing is wrong with their equipment, which I believe for when I hook it up to a Dell, it works fine. They ran me through several "experiments" but nothing works. I'm sure someone out there can help!!!
  2. falterego macrumors 6502


    Dec 28, 2008
    Southern California
    What do your settings look like under the networking preference panel? Do you have any router hooked up to the modem, or are you plugging the computer straight into the modem?

    Some DSL providers have a MAC mapping requirement on the modem. If you had the Dell computer hooked up to the modem first you may have mapped it to your Dell's MAC address. Either power cycling the modem or contacting the DSL provider can have the modem accept connections from your Mac.

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