OK SO! Heres the story;
I recently sold a *used* portable minidisc player/recorder. My listing had about 4 photographs of the items included. The final buyer was left with a $38.23 price + a flat shipping rate of $15. My auction specified to pay with paypal.
My problems with the buyer are the following;
1) He refused to pay with regular paypal and wanted to pay with an e-check.
2) He requested a different shipping rate rather than the flat rate.
3) Payment was NOT recieved within a week (and still hasnt been received after 11 days). I made it clear to send payment before June 13th, 6 days after the end of auction because I am now in Turkey (not in Canada).
4) The buyer complained about the condition of the device despite clearly buying a USED item. Yes, some knicks and scratches are present but apparently a single missing screw is present, the battery door does not hold firm (although it does hold firm enough), and apparantely the unit is 'slow'. From my experiences with Minidisc devices, ALL of them are a little slow and the battery door *does* suffer a little, especially after 11 years.
5) The buyer complained about the device not being compatible with other new formats; absolutely ridiculous, its exactly like buying a VHS player and expecting DVD playback.
6) The buyer also complained about items NOT being sold to him despite the fact that those items WERE NOT LISTED.
7) Because I had little time before leaving the country, I sent the item anyway without receiving payment, in hopes of good will from the buyer.
Despite all the complaints, the unit is in FULL working condition; it plays and records fine. I will admit that I did not state a screw was missing because I never noticed it. I didn't think that a slightly loose battery door would impact the performance of the unit, therefor did not warn against this and more importantly I never noticed this either as I've had many MD players myself and the battery door is known to be very flimsy after heavy use, however my sold unit didnt show any significant signs of dysfunctional operation or even a loose door. In short, the unit is in 100% functioning condition despite being used.
I've agreed to sell the item at a reduced shipping rate instead of the fixed shipping. I've agreed to sell it with a different payment method. I've even agreed to reduce the total price to ZERO shipping after all of the complaints and yet he still demands to only pay $20 for the item + shipping. As it stands, the invoice has been sent with FREE shipping.
I am *tired* of dealing with this idiot and would like to know what my options are at this point? I am on my summer vacation and have no time to waste in Turkey on quebecor buyers. (next auction will clearly state i will not ship to quebec).
I recently sold a *used* portable minidisc player/recorder. My listing had about 4 photographs of the items included. The final buyer was left with a $38.23 price + a flat shipping rate of $15. My auction specified to pay with paypal.
My problems with the buyer are the following;
1) He refused to pay with regular paypal and wanted to pay with an e-check.
2) He requested a different shipping rate rather than the flat rate.
3) Payment was NOT recieved within a week (and still hasnt been received after 11 days). I made it clear to send payment before June 13th, 6 days after the end of auction because I am now in Turkey (not in Canada).
4) The buyer complained about the condition of the device despite clearly buying a USED item. Yes, some knicks and scratches are present but apparently a single missing screw is present, the battery door does not hold firm (although it does hold firm enough), and apparantely the unit is 'slow'. From my experiences with Minidisc devices, ALL of them are a little slow and the battery door *does* suffer a little, especially after 11 years.
5) The buyer complained about the device not being compatible with other new formats; absolutely ridiculous, its exactly like buying a VHS player and expecting DVD playback.
6) The buyer also complained about items NOT being sold to him despite the fact that those items WERE NOT LISTED.
7) Because I had little time before leaving the country, I sent the item anyway without receiving payment, in hopes of good will from the buyer.
Despite all the complaints, the unit is in FULL working condition; it plays and records fine. I will admit that I did not state a screw was missing because I never noticed it. I didn't think that a slightly loose battery door would impact the performance of the unit, therefor did not warn against this and more importantly I never noticed this either as I've had many MD players myself and the battery door is known to be very flimsy after heavy use, however my sold unit didnt show any significant signs of dysfunctional operation or even a loose door. In short, the unit is in 100% functioning condition despite being used.
I've agreed to sell the item at a reduced shipping rate instead of the fixed shipping. I've agreed to sell it with a different payment method. I've even agreed to reduce the total price to ZERO shipping after all of the complaints and yet he still demands to only pay $20 for the item + shipping. As it stands, the invoice has been sent with FREE shipping.
I am *tired* of dealing with this idiot and would like to know what my options are at this point? I am on my summer vacation and have no time to waste in Turkey on quebecor buyers. (next auction will clearly state i will not ship to quebec).
)