Help with ext. HD not showing up?

Discussion in 'Mac Basics and Help' started by TwinCities Dan, Jul 1, 2008.

  1. TwinCities Dan macrumors 603

    TwinCities Dan

    Joined:
    May 19, 2008
    Location:
    Double Parked out front of the Courthouse
    #1
    I received a SimpleTech SimpleDrive 500 gig external HD. I don't have any discs or manuals but I have read their site and can't find any downloadable drivers etc.

    When I plug it in, nothing happens. It seems my MBP doesn't even see it? :confused:

    Any ideas?
     
  2. firstapple macrumors 6502a

    firstapple

    Joined:
    Sep 25, 2007
    #2
    Have you tried all the USB ports on the computer? Also, any other computers close by that you can test it out with? If it doesn't work in any computer then it would obviously be the hard drive. I can only imagine that most hard drives would be plug and play.... I know my Western Digital portable hard drive worked right away with nothing needing to be installed.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Are you attaching via USB or Firewire? Does the drive require an external power supply? Some drives can draw enough power from the port to spin up, but not enough to operate fully without an external power supply.

    Wow! I did some Googling after I posted and ran across some really negative comments about this drive! Here's a few from Newegg.com:

    While these are only a couple reviews, there might be a good possibility you have a defective drive.
     
  4. TwinCities Dan thread starter macrumors 603

    TwinCities Dan

    Joined:
    May 19, 2008
    Location:
    Double Parked out front of the Courthouse
    #4
    Tried both USB ports with no luck.

    I will dig out my iBook and see if it can see the HD...
     
  5. MM07 macrumors 6502a

    Joined:
    Feb 10, 2008
    #5
    After I put my old 160g in an enclosure after I upgraded to a 320g, I had the same issue. I had to keep plugging and unplugging, sometimes with the AC adapter and sometimes without.

    Now it works every time. I'm not sure what I exactly did either.
     
  6. TwinCities Dan thread starter macrumors 603

    TwinCities Dan

    Joined:
    May 19, 2008
    Location:
    Double Parked out front of the Courthouse
    #6
    USB, and yes I have an external power supply for it...
     
  7. TwinCities Dan thread starter macrumors 603

    TwinCities Dan

    Joined:
    May 19, 2008
    Location:
    Double Parked out front of the Courthouse
    #7
    No luck on the iBook either :confused:
     
  8. firstapple macrumors 6502a

    firstapple

    Joined:
    Sep 25, 2007
    #8
    I can only imagine it may be dead then. Any windows computers around that you can try it out on?
     
  9. TwinCities Dan thread starter macrumors 603

    TwinCities Dan

    Joined:
    May 19, 2008
    Location:
    Double Parked out front of the Courthouse
    #9

    HAHAHA, usually I'm PROUD not to have any windows machines... ;)

    Nope, those are my only computers, so I guess I'm SOL :(

    I tried looking thru System Profiler, isn't there any way to see if something is plugged in to my USB port? I still get nothing... :confused:
     

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