Help with installing .dmg files

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
I'm new here (obv.) and i asked a friend where i should best ask mac related questions so please bare with me if i'm abit clueless.

Okay, after around 7 months (got my MacBook Pro in September last year) i started to not be able to install programs downloaded off the internet.

It would download and then ask me if i want to continue once it had finished, i'd say 'yes' and then the program would try and 'mount' and then it'd say, 'mounting failed' or 'disk image failed' (i can't remember which tbh). Anyway, the point is they wouldn't install. Nevertheless whenever i'd try and load the said program anyway by double clicking it from the desktop it'd load and then say 'broken pipe'. :S

So, yeh, anyone know the problem/a way to fix it? xx
 

Avaritia

macrumors newbie
Jun 11, 2007
18
0
I'm new here (obv.) and i asked a friend where i should best ask mac related questions so please bare with me if i'm abit clueless.

Okay, after around 7 months (got my MacBook Pro in September last year) i started to not be able to install programs downloaded off the internet.

It would download and then ask me if i want to continue once it had finished, i'd say 'yes' and then the program would try and 'mount' and then it'd say, 'mounting failed' or 'disk image failed' (i can't remember which tbh). Anyway, the point is they wouldn't install. Nevertheless whenever i'd try and load the said program anyway by double clicking it from the desktop it'd load and then say 'broken pipe'. :S

So, yeh, anyone know the problem/a way to fix it? xx
Hmm, unable to mount disc images.

I would suggest using the disc utility to create a .dmg file, use these instructions to create one (Don't choose to encrypt though, it's not necessary). Once you have created the disc image, see if it will mount.

If it does not mount, use the Disk Utility first aid to repair your permissions, and verify your disc. If you get no errors after verifying the disc, try mounting the disc image again, if the issue persists then come back and we'll try something else.
 

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
ok, i just tried the first bit. I opened Disk Utility and tried opening a New file like the guide instructed, it then immediatly stated 'broken pipe'. I have no idea what has happened :S.
 

Avaritia

macrumors newbie
Jun 11, 2007
18
0
ok, i just tried the first bit. I opened Disk Utility and tried opening a New file like the guide instructed, it then immediatly stated 'broken pipe'. I have no idea what has happened :S.
Okay, try verifying the disc and running the repair permissions (Run it again if you see anything like "We are using special permissions/permissions differ/permissions changed"). Then tell me what it says.

Edit: Also, what version of Mac OS X are you running? You can find that information by clicking on the Blue Apple > About this mac.
 

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
Okay, when i click Verify Disk and Repair Disk, they both state that it's passed verification...

Verifying volume “test2”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume test2 appears to be OK.

1 HFS volume checked
Volume passed verification

Verify and Repair disk “test2”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume test2 appears to be OK.

1 HFS volume checked
No repairs were necessary

However the two icons next to it, 'Verify Disk Permissions' and 'Repair Disk Permissions' are greyed out and unselectable. I have no idea if i'm doing the right thing here?

Edit - Version 10.4.9
 

Avaritia

macrumors newbie
Jun 11, 2007
18
0
Okay, when i click Verify Disk and Repair Disk, they both state that it's passed verification...

Verifying volume “test2”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume test2 appears to be OK.

1 HFS volume checked
Volume passed verification

Verify and Repair disk “test2”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume test2 appears to be OK.

1 HFS volume checked
No repairs were necessary

However the two icons next to it, 'Verify Disk Permissions' and 'Repair Disk Permissions' are greyed out and unselectable. I have no idea if i'm doing the right thing here?

Edit - Version 10.4.9
Oh, I guess I didn't mention it. When you select a drive from the left hand column in Disk First aid, choose Macintosh HD

You should see something like

WDSYTS120; That's your HDD (Note: That's not the actual name just an example). Then below it and indented you should see Macintosh HD, select that and the repair permissions should be selectable.

If you find nothing wrong with the permissions, do a safe boot by holding down the shift key while starting up the computer (Let go of it when you see the Grey Apple). And then download this and install it- or try to.
 

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
Okay, i clicked repair for the Macintosh HD.

Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
User differs on ./Users/Shared/SC Info, should be 0, owner is 501
Owner and group corrected on ./Users/Shared/SC Info
Permissions corrected on ./Users/Shared/SC Info
Group differs on ./private/etc/authorization, should be 0, group is 80
Owner and group corrected on ./private/etc/authorization
Permissions corrected on ./private/etc/authorization
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log
Group differs on ./usr/bin/vmmap, should be 8, group is 9
Owner and group corrected on ./usr/bin/vmmap
Permissions corrected on ./usr/bin/vmmap

Permissions repair complete
The privileges have been verified or repaired on the selected volume

Is this right? Should i restart in safe mode?
 

Avaritia

macrumors newbie
Jun 11, 2007
18
0
Okay, i clicked repair for the Macintosh HD.

Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/MacOS/InternetUtilities
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
User differs on ./Users/Shared/SC Info, should be 0, owner is 501
Owner and group corrected on ./Users/Shared/SC Info
Permissions corrected on ./Users/Shared/SC Info
Group differs on ./private/etc/authorization, should be 0, group is 80
Owner and group corrected on ./private/etc/authorization
Permissions corrected on ./private/etc/authorization
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log
Group differs on ./usr/bin/vmmap, should be 8, group is 9
Owner and group corrected on ./usr/bin/vmmap
Permissions corrected on ./usr/bin/vmmap

Permissions repair complete
The privileges have been verified or repaired on the selected volume

Is this right? Should i restart in safe mode?
Nah not yet, repair the permissions one more time and then restart the computer. After the restart try and mount a .dmg file, if you still get the same error then boot into safe mode.

Also, be sure you can connect to the internet directly, as AirPort is disabled in safe mode.
 

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
Repairing permissions for “Macintosh HD”
Determining correct file permissions.

Permissions repair complete
The privileges have been verified or repaired on the selected volume

I repaired and it stated that. Going to restart.
 

discocaine

macrumors newbie
Original poster
Jun 11, 2007
8
0
Yeeeeeeeees

It Worked

Thankgod, Thankgod, Thankyou Both For Your Help. Wooooo I Can Finally Install Crap Again. Haha