Help with iPhone 4 iCloud?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Jabaccam, Jun 5, 2013.

  1. Jabaccam macrumors newbie

    Jun 5, 2013
    First, I just want to say I am brand new to the forums and hopefully I don't look too stupid, so take it easy on me. And thanks in advance for any help! Now to my problem. I have had an iPhone 4 for about a year. My sister had just recently got an iPhone 4. She started adding contacts to her phone. Sometime in the evening, I check my phone and all my contacts have disappeared but for some reason I have her contacts. She says her contacts are all gone as well. This is extremely frustrating to me because we both have separate Apple ID's. So I plug my device into iTunes and I wanted to restore from a backup. It says my device was last backed up to iCloud on 06/04/2013 at 2:11 AM. So I restore my device but under the drop down menu, for which specific backup I want to use to restore my device, it doesn't show which date and time for the backup. (I hope that makes sense, it kind of does, kind of doesn't.) So I just choose my regular backup "Jake's iPhone" and after its restoring, I still do not have my contacts at all. I don't have my pictures either. I only have the apps. I don't know what is going on. I have no idea how this happened because we have separate Apple ID's. We are both on verizon if that helps.
  2. MrMacMack macrumors 6502a

    Oct 24, 2012
    Sounds like when she connected her phone to iTunes she erased your backup.

Share This Page