HELP WIth MACBOOK PRO

macman4291

macrumors regular
Original poster
Jul 23, 2006
205
1
I was on support and they didnt help me, I got stuck with some useless chick.....I have a macbook pro..and I want to delete everything on the computer so its like brand new.....all except all my music, videos, media from itunes..and my user name info....does any one know how,
 

emac82

macrumors 6502
Feb 17, 2007
396
0
NB, Canada
I was on support and they didnt help me, I got stuck with some useless chick.
I think you meant to type "useless person".

I would think the easiest thing to do would be to back up everything you want, and do a format and reinstall, and put everything back on after that.
 

triddent222

macrumors regular
Jul 27, 2007
202
0
Somewhere interesting
Do you want to keep all of your files? that is, downloads, applications, etc? If so, Archive and Install. Else, backup everything you want to keep, then do a Clean Install.


useless chick. . .
 

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