Help with Macbook Software Update!

Discussion in 'MacBook' started by tnisatard, Sep 15, 2008.

  1. tnisatard macrumors 6502

    Apr 1, 2008
    So I just updated my Macbook software, this is my first macbook and first time i updated it

    and now im stuck on this screen


    it seems as if its loading, i am able to move the mouse around and the blue loading bar is flickering, but for the past hour, the blue bar hasnt gone any further

    is this normal? if not what should i do
  2. emt1 macrumors 65816

    Jan 30, 2008
    I'd force restart. Hold down the power button. You may have to reinstall OS after this.
  3. msft138 macrumors newbie


    Mar 24, 2008
    Charlotte, NC
    I tried updating earlier yesterday and my macbook wouldn't restart after installing. So I held down the power button to turn off and then did the software update again and everything went fine. Kinda weird, had me worried for a second.
  4. kalex macrumors 65816

    Oct 1, 2007
    Yep just hold the power button down until it shuts off. turn it back on and try again
  5. Pau! macrumors newbie

    Jul 24, 2008
    this happened to me several times trying to update. After you get it to shut down and restart, download the update from its under downloads or something. i guess the file is more stable or something. this worked for me.
  6. johny5 macrumors 6502a


    Mar 31, 2007
    My daughter pressed and held down the power button when trying to update and now it would appear that her macbook is broke!?

    When it tries to boot now, I get the grey screen with black Apple logo and the spinning circular bars, the screen then flashes blue once and the spinning bars stop, thats it. I also get a static mouse image in the top left of the screen although I can still move the mouse around.

    I tried putting in the Leopard disk again but I get a message that MacOSX cannot be installed on this computer (this may be as I am using the family leopard install disk so will try the original disk I got with the Mac, I didnt think her macbook came with Leopard thats why I put in the family Leopard disk).

    Any suggestions? :(
  7. iMav macrumors 6502


    Jun 20, 2008
    Columbus, WI
    If the "family leopard install disk" is an off-the-shelf, retail copy of Leopard, then you shouldn't have any issues installing it on any Macbook.
  8. johny5 macrumors 6502a


    Mar 31, 2007
    Thanks for the reply Imav, it is but I read somewhere that if you bought the macbook after you bought the Leopard family disk then you could only use the restore disks that came with the macbook which kind of makes sense.

    I have got a step further with the Leopard disk for the macbook, and can now select an "archive and install" but I really didnt want to go through all that if I didnt need to?
    She has quite a bit of software installed and also uses vmware with xp (although it is a virtual partition).
    I was hoping for a quicker fix?
    I did try repairing disk and permissions from the leopard boot disk and it is still the same

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