Help with Messenger for Mac 7 does not wort :(

Discussion in 'MacBook Pro' started by bebetc, Jun 16, 2008.

  1. bebetc macrumors member

    bebetc

    Joined:
    Jun 8, 2008
    Location:
    Boca Raton, FL
    #1
    just got a MBP I am pretty new to Mac and I also got with it the Office 2008, but It looks like they have a new version of the messenger and the thing is that I was trying to install it and it doesn't work is giving me this error...

    You cannot install Office 2008 SP1 Update (12.1.0) on this volume. A version of the software required to install this update was not found on this volume.

    What does that mean because I know I have an older version of the messenger and I would like to know if I have to uninstall the older version or what and how I do it please help help S.O.S...
    :mad::mad:
     
  2. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #2
    thats the office update, not messenger

    uninstall office. renistall, then straight away run the update
     
  3. Jurwin macrumors regular

    Jurwin

    #3
    That happened with me too. Just uninstall and try reinstalling, that worked for me.
     
  4. bebetc thread starter macrumors member

    bebetc

    Joined:
    Jun 8, 2008
    Location:
    Boca Raton, FL

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