jherrington102

macrumors newbie
Original poster
Oct 5, 2015
2
0
London
Unfortunately for me I smashed my 5s at the weekend so have turned to my old 4s I have stored under the bed! The 4s had 'Find my iPhone' installed on it. When i was planning on selling it a while ago, I done some sort of factory re-set. When I came to turn the phone back on, it asked me for the apple ID and password used to SET UP the device. Well I have changed my password a few times and cannot remember what on earth it was when I first got the phone. Does anyone have any ideas? Im guessing it is probably better off in the bin and completely useless!
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,447
It shouldn't need your original password, it would need your current password associated with your Apple ID.
 
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jherrington102

macrumors newbie
Original poster
Oct 5, 2015
2
0
London
I have entered my current password and it will not accept it. It says 'Incorrect Apple ID jxxxxxxx@hotmail.co.uk cannot be used to unlock this phone'. This IS 100% the correct ID (signed into it fine on a computer). Also tried it on different wifi networks.
 
Comment

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,447
I have entered my current password and it will not accept it. It says 'Incorrect Apple ID jxxxxxxx@hotmail.co.uk cannot be used to unlock this phone'. This IS 100% the correct ID (signed into it fine on a computer). Also tried it on different wifi networks.
Is that the same exact Apple ID and the one that was originally used for the phone (and you are using now)?
 
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