help with my I Pad Pro

Discussion in 'iPad Tips, Help and Troubleshooting' started by Doris1, Jul 10, 2017.

  1. Doris1 macrumors newbie

    Joined:
    Jul 10, 2017
    #1
    I have the I Pad Pro and having a lot of problems with charging it. I have bought numerous cables and none of them work good. It will charge it for a while then says not charging.i even bought the 10' cables from Apple that said for the I Pad Pro and a charger from Apple. I have been reading discussion from other people on what is the best charger for it. The charger I bought is for two cables, and the top says for I pad and the other one says other. But neither works. The charger I have says
    Model nokoko-10
    Input AC100-240v 50/60 Hz 0.5A
    Output DC 5V. 3100mA
    I don't know if this is a strong enough charger for my I Pad Pro.
    I would appreciate any help
    THANK YOU,
    Doris1
     
  2. FrisbeeK9 macrumors 6502a

    FrisbeeK9

    Joined:
    Jun 26, 2006
    #2
    AppleCare+ -schedule an  appointment. Is what I would do.
     
  3. flaubert macrumors newbie

    Joined:
    Jun 16, 2015
    #3
    There is more to it than just the "strength" or amperage capability of the charger. The charger identifies itself to the iPad using a crude method involving the value of resistance pull-ups / pull-downs on the USB signaling lines, and if the iPad doesn't like what it sees it will charge slowly or not at all. I don't think that the Genius bar is going to be of much help to you; they will likely test it with a genuine Apple iPad charging brick, find that it is fine, and tell you to get rid of the third party charging brick. Have you lost the little Apple-supplied charging brick? If not, I would go back to that. They're only $29 I believe at the Apple store.
     

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