Help with new week old MacBook Pro 15"

[GatFire]

Hey could I have some help fixing my new computer. Don't know what's happening I get into the loading screen with this.

 

[AFEPPL]

take it back... why mess with it.

 

[Taz Mangus]

Hey could I have some help fixing my new computer. Don't know what's happening I get into the loading screen with this.View attachment 577988

How often is the kernel panics happening? What were you running on the computer when the kernel panic happened?

 

[snaky69]

Hey could I have some help fixing my new computer. Don't know what's happening I get into the loading screen with this.View attachment 577988

It's a week old.

That implies you have 51 more weeks (give or take a few days) of your 1 year warranty.

I suggest you use that warranty, it's the reason it exists.

 

[GatFire]

How often is the kernel panics happening? What were you running on the computer when the kernel panic happened?

Hey I have trouble turning on the computer however when I can get to the desktop its stutters up and shuts down. At the time I was running Hitman absolution with steam safari and iTunes open

 

[Taz Mangus]

Hey I have trouble turning on the computer however when I can get to the desktop its stutters up and shuts down. At the time I was running Hitman absolution with steam safari and iTunes open

Since it is a week old take it in and exchange it for another new MacBook Pro.

 

[Mr.C]

As others have already said why bother messing with it and trying to fix it. Just take it back and get a replacement.

 

[rezenclowd3]

Hey I have trouble turning on the computer however when I can get to the desktop its stutters up and shuts down. At the time I was running Hitman absolution with steam safari and iTunes open

Hitman assassinated your laptop.

Most likely reinstall OS or wipe and install.

A PSP/ AASP can find HW faults with the tools provided to them on netboot.

Warranty covers HW not software. Try checking for software/ firmware updates. You should be able to do a netrestore (cmd r on boot) and keep your data intact. Backup first is recommended. More advanced software fixes should be handled by a PSP.