Hey could I have some help fixing my new computer. Don't know what's happening I get into the loading screen with this.
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Help with new week old MacBook Pro 15"
- Thread starter GatFire
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Taz Mangus
macrumors 604
How often is the kernel panics happening? What were you running on the computer when the kernel panic happened?
It's a week old.
That implies you have 51 more weeks (give or take a few days) of your 1 year warranty.
I suggest you use that warranty, it's the reason it exists.
Hey I have trouble turning on the computer however when I can get to the desktop its stutters up and shuts down. At the time I was running Hitman absolution with steam safari and iTunes open
Taz Mangus
macrumors 604
As others have already said why bother messing with it and trying to fix it. Just take it back and get a replacement.
rezenclowd3
macrumors 65816
Hitman assassinated your laptop.
Most likely reinstall OS or wipe and install.
A PSP/ AASP can find HW faults with the tools provided to them on netboot.
Warranty covers HW not software. Try checking for software/ firmware updates. You should be able to do a netrestore (cmd r on boot) and keep your data intact. Backup first is recommended. More advanced software fixes should be handled by a PSP.
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