Im not sure what I did but neither work any longer. I have followed every instruction I can find on removing and re-installing safari and itunes and no luck. I downloaded mozilla on a flash drive so i could get the internet. When I download safari it says the file has quit unexpectantly. It will not let me download the program into the computer. Itunes downloads but when i click on the icon it just bounces and stops. I have a ibook g4 800 mhz running 10.4.11. please help this is frustrating.