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Help with Safari

P

paid4c4

macrumors newbie
Original poster
May 31, 2011
24
0
Northern Kentucky
I have a new MBP and use Safari as my browser. I've been trying to check an on line Deferred Comp Account without being able to gain access. I called the Deferred Comp IT Department help line today and was told the site doesn't support Safari. They also told me Safari can be used but takes some settings adjustments but didn't know which settings to change. Any assistance would be appreciated.
Bill:confused:
 
You can also try Firefox and Chrome, both of which work fine on OS X.
 
You aren't forced to using only one browser. You can get any other browser and see if it works. As the user above me pointed out, Chrome and Firefox are the best browsers out there, it's a matter of preference.
 
paid4c4 said:
I have a new MBP and use Safari as my browser. I've been trying to check an on line Deferred Comp Account without being able to gain access. I called the Deferred Comp IT Department help line today and was told the site doesn't support Safari. They also told me Safari can be used but takes some settings adjustments but didn't know which settings to change. Any assistance would be appreciated.
Bill:confused:
Click to expand...
Some sites are like that. For many, you can still get access by switching User Agents in Safari:
ScreenCap 2011-06-13 at 12.21.00 PM.PNG​
 
If a site you want to visit does not support Safari, you really are better off using a different browser to go there. Why tweak Safari so it will work on one site and run the risk that it now won't work on several others?
 
Gregg2 said:
If a site you want to visit does not support Safari, you really are better off using a different browser to go there. Why tweak Safari so it will work on one site and run the risk that it now won't work on several others?
Click to expand...
You don't have to "tweak it." Just select a different user agent for that site, then switch back when you leave the site. It's just a couple mouse clicks, and much simpler than launching a different browser, assuming you even have another one installed.
 
You can enable develop mode in Safari (under advanced) and change user agent. Note user agent is only changed for that page / tab.
Or try a different browser.
 
Last edited by a moderator:
I really appreciate all the help. I have enabled Develop in Advanced Safari and can change the User Agent. I still can't gain access to my account. I've tried all the agents listed by the website. I did notice that I have to keep re-checking the User Agent as it goes back to "default-automatically chosen."

I haven't tried downloading a new browser which will be my next step. I still game for ideas.
Thank You;
Bill
 
paid4c4 said:
I really appreciate all the help. I have enabled Develop in Advanced Safari and can change the User Agent. I still can't gain access to my account. I've tried all the agents listed by the website. I did notice that I have to keep re-checking the User Agent as it goes back to "default-automatically chosen."

I haven't tried downloading a new browser which will be my next step. I still game for ideas.
Thank You;
Bill
Click to expand...

Just download another browser. On a Mac having more apps won't slow you down noticeably (there is no registry).

I got Safari, Firefox, Chrome, and Opera installed for testing.
 
I installed Firefox and attempted to log in to my account. I did get further but apparently answered one of my security questions incorrectly and got locked out of my account until I call the 800 line, of course they close at 5 PM. I'll try again tomorrow but I do feel positive that Firefox is going to work. I'll post results tomorrow.
Bill
 
Gregg2 said:
I've never heard of that. Maybe it's just a term I'm unfamiliar with describing a concept I'm acquainted with. ???
Click to expand...
See the image in post #4 for the User Agent submenu on the Develop menu in Safari.
 
Report on Safari Problem

After trying all the User Agents listed in my MBP I decided to download Firefox as the website I'm trying to enter supports Firefox. I had the IT department re-set my security questions and was able to gain entrance to the website and account without any further problems. Thanks for the many good suggestions.
Bill
 
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