iPad Help with "stuck" Updates in the App Store (iOS 8.02 on Air)

JulesK

macrumors 6502
Original poster
Dec 17, 2002
457
49
I'm hoping someone can help me with this issue:

My iPad Air (iOS 8.02) froze when updating 7 apps over WiFi, so I just plugged it into my MBA/iTunes, and that apps synced fine. Now the problem I have is that the AppStore icon on the Air keeps showing that 7 apps need to be updated. When you go to update screen in the AppStore app, all seven have the "OPEN" box, and pressing any of them will open the app. But the little red notification icon keeps showing that 7 apps need updating.

I've tried turning the iPad on/off, and also resyncing with iTunes, but has solved the issue.

I guess I can wait to see what happens when additional apps need updating, but if there's a fix out there for this, I'd love to hear it.

Many thanks in advance.
 

Solver

macrumors 6502a
Jan 6, 2004
999
2,828
USA
On your iPad, have you tried logging off iTunes (in settings/iTunes and App Store) then logging back in?
 

JulesK

macrumors 6502
Original poster
Dec 17, 2002
457
49
On your iPad, have you tried logging off iTunes (in settings/iTunes and App Store) then logging back in?
Many thanks for the suggestion. I just tried that, and it didn't resolve the issue. Maybe when another app needs updating the notification for the already-updated apps will clear.
 

JulesK

macrumors 6502
Original poster
Dec 17, 2002
457
49
The solution: Delete and Re-Install Apps

If this happens to anyone else, the only thing that worked was deleting and re-installing the apps, which worked. None of the affected apps were critical, so it wasn't an issue.
 

littlebutty

macrumors newbie
Oct 15, 2014
2
0
Happening to me too

I have the same hardware and iOS version and experincing the same thing for weeks now. The number of updates continues to grow but trying the items listed in this thread did not work for me. I have not tried deleting and re-installing 20+ apps yet however.
 

JulesK

macrumors 6502
Original poster
Dec 17, 2002
457
49
I have the same hardware and iOS version and experincing the same thing for weeks now. The number of updates continues to grow but trying the items listed in this thread did not work for me. I have not tried deleting and re-installing 20+ apps yet however.
OP here: It may have something to do with one of the apps. I noticed, when looking what was new on either the NYT or WSJ apps (cannot remember which one, unfortunately), it had a statement that there was a bug that was preventing updates to the app (as opposed to the news). I have not idea whether its related or not, but I thought I'd mention that. Also, for some reason, the computer isn't getting the message that the Apple Store app is now current. You press it, and it says there's a new app (which I've already installed), and to press a button to take you to the new app. I thought that was very odd. It was the last app I had updated when the initial problem occurred.
 

littlebutty

macrumors newbie
Oct 15, 2014
2
0
News or Social

So I started deleting and re-installing apps since nothing else was working. I started with the news ones from the reply above, but it didn't fix it immediately anyway but may have been part of the problem. I then went on to social apps. So chances are it was one of these causing the issue:

  • Washington Post
  • Wall Street Journal
  • Facebook
  • Twitter

Once all of those were removed the rest of the app updates started working fine.
 

JulesK

macrumors 6502
Original poster
Dec 17, 2002
457
49
So I started deleting and re-installing apps since nothing else was working. I started with the news ones from the reply above, but it didn't fix it immediately anyway but may have been part of the problem. I then went on to social apps. So chances are it was one of these causing the issue:

  • Washington Post
  • Wall Street Journal
  • Facebook
  • Twitter

Once all of those were removed the rest of the app updates started working fine.
I don't use Twitter, so I blame Facebook.