Help with updating 6 plus 16GB

Discussion in 'iPhone Tips, Help and Troubleshooting' started by macher, Jun 11, 2015.

  1. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #1
    Our son has a 6 plus 16GB and when he tries to update to latest software he's getting a message that there isn't enough space. I've been told that it could be updated through iTunes instead of iCloud and this would solve the problem. When he updates through iTunes he's getting the same type message. Any help?
     
  2. perkedel macrumors 6502a

    perkedel

    Joined:
    Dec 30, 2014
    Location:
    California
    #2
    Phil Schiller, this one's for you man ;)
    You need to delete some apps, there's no work around on insufficient space. family member had this issue going 5s from 7.1.2 to 8, had to delete some apps then it can be upgraded. you can download the apps again later on from the app store after the upgrade.
     
  3. macher thread starter macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #3
    Could I back up everything on iCloud, then restore and update through iTunes then get the back up from iCloud to get the apps and pictures etc back?
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Perhaps deleting some apps and/or music/videos that can be loaded back on easier (without the need to restore from a backup) would be a better way to go?
     
  5. Martin81 macrumors regular

    Martin81

    Joined:
    Oct 14, 2013
    Location:
    Germany
    #5
    I've had this issue with my 5S when updating to iOS 8 via OTA update. Had to connect it to iTunes.

    Seems they have recognized that problem and are changing it with iOS 9.
     
  6. macher thread starter macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #6
    I did connect to iTunes and got a message about space and it wouldn't let me update.
     
  7. Martin81 macrumors regular

    Martin81

    Joined:
    Oct 14, 2013
    Location:
    Germany
    #7
    Okay. And have you checked, how much storage space he is really using? How much is free? And what Apps use the most storage?
    Maybe if the storage is really full and there is (let's say or guess) only 200-300MB of space left, the update via iTunes is not possible.
     
  8. macher thread starter macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #8
    He has over 500 picture. If I transfer pics to our Mac will that free up space for the update? If so will he be able to get the pics back onto his iPhone without any space issues?
     
  9. Martin81 macrumors regular

    Martin81

    Joined:
    Oct 14, 2013
    Location:
    Germany
    #9
    But 500+ photos is probably just 900-1100MB. I bet there are other app's installed that use much more storage.

    Check the storage on the iPhone.

    I don't use iCloud with my photos, so I can't tell you how or if you get more storage with it.
     
  10. macher thread starter macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #10
    His Photo Library is 1.6GB.
     
  11. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #11
    deleting a few apps can probably free up enough space in a simpler manner. What are the top apps as far as size?
     

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