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Discussion in 'Apple Watch' started by jeffm5690, Jun 22, 2017.

  1. jeffm5690 macrumors regular

    Joined:
    Sep 9, 2010
    #1
    so... I unpaired my watch when I was having problems and now trying to erase all settings. I go through the watch and clock on the check and when it restarts it goes back to a watchface and says Device Locked. I have no idea what else to do. I think it’s shot. Any suggestions..?

    Series 1
     
  2. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #2
    Try a full reset. Then pair it again,and download your settings from phone.
     
  3. jeffm5690 thread starter macrumors regular

    Joined:
    Sep 9, 2010
    #3
    Tried it. It keeps going back to th display with the time and then asks to unlock my phone which is no longer paired. I even tried to remove it from iCloud. No avail.

    Totally bummed
     
  4. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #4
    You have to unlock phone and do resets from watch app.
     
  5. jeffm5690 thread starter macrumors regular

    Joined:
    Sep 9, 2010
    #5
    I know that. The phone is unlocked. The watch is no longer paired to it - so its pretty much useless and Apple wants $270 if I send it in??? That's almost the price of a refurb Series 2
     
  6. sean000 macrumors 6502a

    sean000

    Joined:
    Jul 16, 2015
    Location:
    Bellingham, WA
    #6
    Have you tried erasing your watch using the instructions here? https://support.apple.com/en-us/HT204567

    If you don't have your paired iPhone, you can still erase your Apple Watch:

    1. Keep your Apple Watch on its charger while you complete these steps.
    2. Press and hold the side button until you see Power Off.
      [​IMG]
    3. Firmly press the Power Off slider, then lift.
    4. Tap Erase all content and settings.
      [​IMG]

    If that doesn't work, I'd sign into iCloud.com and go to settings. Click the Apple Watch under your devices and see what options you have.

    Good luck!

    Sean
     
  7. jeffm5690 thread starter macrumors regular

    Joined:
    Sep 9, 2010
    #7
    Thanks. Tried that. It goes right back and does not complete... iCloud shows the watch as offline - :(
     
  8. PCtoMAC1 macrumors regular

    PCtoMAC1

    Joined:
    Mar 16, 2012
    #8
    How does one set the watch to show the medical ID slider?
     
  9. matrix07 macrumors 68040

    matrix07

    Joined:
    Jun 24, 2010
    #9
    You need to set your medical ID in Health app on iPhone.
     

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