Helpdesk software

Discussion in 'Community Discussion' started by HE15MAN, Jan 7, 2011.

  1. HE15MAN macrumors 6502a

    HE15MAN

    Joined:
    Sep 3, 2009
    Location:
    Florida's Treasure Coast
    #1
    Where I work is looking to upgrade their help desk program. We are currently running Magic and it is in need of replacement. Is there any good open source programs out there?

    Thanks!
     
  2. R94N macrumors 68020

    R94N

    Joined:
    May 30, 2010
    Location:
    UK
    #2
    It's not open source but GoToAssist might do the job. It's the only one I've heard of, at least.
     
  3. SuperCompu2 macrumors 6502a

    SuperCompu2

    Joined:
    Jul 23, 2006
    Location:
    MA
    #3
    Don't use Remedy Action Request System. It'll drive you nuts
     

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