And yes, if you forget to do it before you return your iPhone, Apple will just wipe the iPhone themselves. I just always make sure to reset to factory because it makes me uneasy to give a phone with my personal things on it to a guy in a store, even if the store is Apple.
So if that one-tap step effective? Or is it like re-installing the OS but all of your personal data is still sitting on your drive waiting to be stolen?
Oh, and BestBuy probably will check to make sure you've reset to factory before accepting a return, because unlike Apple, they can't wipe it themselves.
As you enter personal information around the web, data aggregators gather and sell it. We tell you how to protect your privacy with the best personal data removal services we've tested.
www.pcmag.com
Others seem to be giving good advice on phones so i'll avoid that, but have you also thought about a data removal service? They can be quite cheap depending on the deals being offered. Im a young adult and using one has helped reduce my incoming spam a lot (calls and email), i can imagine with an older person there might be more data to remove/being sold. Might be a good idea if the spam being received is particularly predatory.
Do you have to give PII to remove PII, though? For example if you have to give your SSN, DOB, etc to have it removed then that seems to defeat the purpose!
Also, aren't these services in vain - you pay to remove your data and then it just re-appears?
Sure, thats the point - even old ones are not cheap. I think 16e might be best choice out there. Yeah it is 600$ but if we think about it the other way it is a worthy investment for 5+ years. I personally try to buy new iPhone once in 5-7 years to keep costs low.
These phones are tough enough (especially with cases), have huge software support and even longer effective life. My mom for example still uses her old 6 Plus as a second phone to occasionally browse Instagram and Facebook. While slower than usual it still works for that purpose.
My iPhone 11 Pro Max feel like it is mostly new. Only complaints is it has less storage for video and lacks some features that my iPhone 15 Pro Max has as far as the camera goes - and Lockdown Mode.
If I had an extra iPhone 11 Pro Max, I'd just give it to him.
I will probably still be rocking my 11 Pro as a second phone as well when I upgrade to 17 or 18 if those turn out to be good.
I could have also recommended SE3 but decided not to because it has multiple drawbacks such as small screen, old design and questionable build quality (feels cheap for its price). I used this phone while my 11 Pro was serviced and then gifted it to grandma (thats actually a good thing in owning iPhone: when you become tired of it you gift it to someone who will find effective use of it! Feels awesome to be able to Facetime my grandma every now-and-then)
Am I wrong in even suggesting that this vet considers upgrading to an iPhone?
I guess my main thinking I this... Similar to if you came to me and said, "Could you help me have greater privacy and security with my computer?" if I found out you had MS Windows, I would likely pass. (I don't think you can secure Windows, and even if you can, I have no desire to try and learn how. I feel the same way about Android vs iPhone.)
Of course I would never insist someone spends $$$, but if he can afford it, and seems open to the idea, is it still ethical to suggest the options we have discussed? (Or am I really not helping him in doing so?). :-/
So if that one-tap step effective? Or is it like re-installing the OS but all of your personal data is still sitting on your drive waiting to be stolen?
I'd also look on Swappa for iPhones.. if I were in the market for an iPhone I'd buy it via Swappa vs. eBay, at least with Swappa you'd have to go through the ESN verification process before the listing its approved, so what your getting Is confirmed to be working and ready to activate.
personally, I'd go for a 16e/15 or perhaps even the 14 you'd get the many many years of security updates (both OS and regular security updates) and you wouldn't have to deal with the hassle of securing down Android..
now with that said, Pixel phones are pretty good and at least Google is going to support them for the long term, but for the sake of simplicity and the "it just works" I'd go with an iOS based device..
My father was a Vietnam Vet, and when often he would fall, I had it setup where the Watch would alert me when something happened so I can go over and help or have the watch dial 911 for him so first responders can get to him before I could.
That’s not a phone hardware problem, but a giving your number out problem and answering calls from numbers you don’t know problem. He could get a new number, but that may be more than he wants to do.
Less (or no third-party on iOS) is definitely a good strategy. So many of them want access to unnecessary stuff, such as Contacts. With a browser, blocking such activity is easier.
But if he buys a refurbished Apple iPhone, and say I install Firefox, and configure it (legally) a certain way, and so on, then we have to undo all of that or reinstall iOS?
That seems strange, because Apple will just wipe it clean when they get it back....
Resetting to factory just takes a click of a button. No need to reinstall the OS. You've never sold or gifted your iPhone to someone else?
And yes, if you forget to do it before you return your iPhone, Apple will just wipe the iPhone themselves. I just always make sure to reset to factory because it makes me uneasy to give a phone with my personal things on it to a guy in a store, even if the store is Apple.
Oh, and BestBuy probably will check to make sure you've reset to factory before accepting a return, because unlike Apple, they can't wipe it themselves.
So if that one-tap step effective? Or is it like re-installing the OS but all of your personal data is still sitting on your drive waiting to be stolen?
As you enter personal information around the web, data aggregators gather and sell it. We tell you how to protect your privacy with the best personal data removal services we've tested.
www.pcmag.com
Others seem to be giving good advice on phones so i'll avoid that, but have you also thought about a data removal service? They can be quite cheap depending on the deals being offered. Im a young adult and using one has helped reduce my incoming spam a lot (calls and email), i can imagine with an older person there might be more data to remove/being sold. Might be a good idea if the spam being received is particularly predatory.
Do you have to give PII to remove PII, though? For example if you have to give your SSN, DOB, etc to have it removed then that seems to defeat the purpose!
I’ve considered such services, although, I have some of the same concerns. Basically, yes, am I just handing out my info again for little or no help. In other words, beyond added expense, should I trust them?
They are services (i.e., subscriptions). As such, part of their advertising is if you keep paying them, they keep your data out of the hands of data brokers — again, so they claim. It’s like credit/financial monitoring services.
My current method is using the block caller/contact feature. Mint Mobile has gotten much better at identifying “scam likely” numbers. They also tend to happen in waves. It’s not the greatest approach though helps a little. Thus far, I’ve blocked more than eight hundred phone numbers. I’m not someone to willy nilly give out my phone number, email address, or really any detail. However, more and more businesses, organizations, etc demand it and almost all of them sell it off. Suffice it to say, I have very, very, extremely violent thoughts and words regarding these scammers and the other extremely greedy %$@#& involved in this crap.
IMEI or “ESN” verification is ensuring that the device is not stolen and re-sold, so the buyer would be scammed in buying a device that is essentially a brick.. yes you would have the eBay guarantees and such but it’s such a pain in the butt to go through all that.
I used to buy phones off of eBay back in the day but when I am in the market I buy off Swappa and encourage anyone in the market to look at phones on there so not to get scammed.
Even if he may not be open to the idea it may save his life one day, not to bring up past memories or sad stories but my father was suffering from the after effects of Agent orange so kidney, liver, heart functions were failing and one night he did fall (and unfortunately he passed away that night because of it) but in the tail end of that night I looked down at my watch and it kept alerting me that he had fallen..
I actually sent a message to Tim Cook and got a reply back from him telling him of my appreciation for the feature that for those countless times he did fall I was able to help him. It’s a sad reality which age and past battle wounds can do but when it does save someone’s life it’s worth it.. Pride aside it’s a great feature.
I don't think an iPhone helps this guy one bit. his problem is spam callers, not North Korean hackers. Turn on google's call-waiting feature for him. don't switch his entire ecosystem.
Jokes aside, people of his age are more reluctant to change and you can end up causing much more headaches by switching him to iOS. He knows how to use his current phone to meet his existing needs.
All these needs are already met by his current phone.
This forum is mostly for people who love iPhone/apple, but he is not one of those people. From my understanding of the situation, he has no need for a new phone, he just wants an end to the spam calls. I would search for solutions that don't cost hundreds of dollars.
Businesses with which you have an existing business relationship for up to 18 months after your last transaction
Businesses to which you have made an inquiry or submitted an application for up to three months
Health or safety-related prerecorded messages or emergency calls
Calls made within state lines, unless the state has its own do not call rules
Calls that you have given prior consent to receive
The first two are the vast majority of offenders — by the way, technically most being AI-assisted robocall illegal charities.
Less (or no third-party on iOS) is definitely a good strategy. So many of them want access to unnecessary stuff, such as Contacts. With a browser, blocking such activity is easier.
If you switched to a non-Apple phone and aren't getting RCS or SMS/MMS messages, you might need to deregister iMessage.
support.apple.com
I’ve considered such services, although, I have some of the same concerns. Basically, yes, am I just handing out my info again for little or no help. In other words, beyond added expense, should I trust them?
They are services (i.e., subscriptions). As such, part of their advertising is if you keep paying them, they keep your data out of the hands of data brokers — again, so they claim. It’s like credit/financial monitoring services.
My current method is using the block caller/contact feature. Mint Mobile has gotten much better at identifying “scam likely” numbers. They also tend to happen in waves. It’s not the greatest approach though helps a little. Thus far, I’ve blocked more than eight hundred phone numbers. I’m not someone to willy nilly give out my phone number, email address, or really any detail. However, more and more businesses, organizations, etc demand it and almost all of them sell it off. Suffice it to say, I have very, very, extremely violent thoughts and words regarding these scammers and the other extremely greedy %$@#& involved in this crap.
ID.me is used by the veteran's administration for a number of things. I've helped my dad set his up for his medical appointments with his VA doctors and my mom to set hers up as his primary caregiver. It is used for a lot of identity verification and is very secure.
As for your phone recs, I'd try to get as new a phone as possible. I think the 16e is probably a good option. It will be future proof both with OS updates (ie security updates) and with battery life.
I think telling this gentleman that all apps are bad and that he should only ever access anything via a browser is a bit of overkill. If nothing else, apps are going to be restricted to the functionality of that app (assuming he uses decent apps). Having him clicking around randomly on the internet seems like a bigger risk than anything else you've described. Just my 2 cents. Good on you for helping this vet and good luck with your efforts.
IMEI or “ESN” verification is ensuring that the device is not stolen and re-sold, so the buyer would be scammed in buying a device that is essentially a brick.. yes you would have the eBay guarantees and such but it’s such a pain in the butt to go through all that.
I used to buy phones off of eBay back in the day but when I am in the market I buy off Swappa and encourage anyone in the market to look at phones on there so not to get scammed.
Even if he may not be open to the idea it may save his life one day, not to bring up past memories or sad stories but my father was suffering from the after effects of Agent orange so kidney, liver, heart functions were failing and one night he did fall (and unfortunately he passed away that night because of it) but in the tail end of that night I looked down at my watch and it kept alerting me that he had fallen..
I actually sent a message to Tim Cook and got a reply back from him telling him of my appreciation for the feature that for those countless times he did fall I was able to help him. It’s a sad reality which age and past battle wounds can do but when it does save someone’s life it’s worth it.. Pride aside it’s a great feature.
Thank you for sharing that personal story - and thanks to your father and all those that served, and paid the ultimate price for their service. (Such a sad period of American history.)
I will be certain to share this story with this vet I am trying to help out.
And I will be sure to research this topic more as it is not only a good idea for people like your father, but hey, I'm not getting any younger myself!
Yes, it is a stripped down version of an 800USD regular iPhone 16. As specs suggest, it has same specifications, same amount of RAM and even same camera but a single module instead of three cameras in Pro models (which I doubt he would ever need anyway since new 48MP cameras offer almost ideal digital 2X crop zoom). 600$ is for 128GB version which in my opinion is enough for most people
No, totally not wrong! iPhone has been a security and privacy enclave for more than 17 years already. Over the years I had also tried few Android phones but was left totally unimpressed, and privacy was real concern - to have at least some sort of privacy on Android one needs to download Brave browser to have built-in adblock. And Brave is much slower than Chrome or any webkit-based browser. Even on older iPhones Safari still seems to work faster than “default” Chrome on flagship Samsung phones.
Also Apple is an American company. Yes, Google is too and their Pixels are too but my logic is I would better have CIA reading my texts than CIA and CCP reading my texts and Google selling my data all over Internet for advertisement.
I absolutely love that on iOS the only purpose of Google for me is my burner mail account that I use for Youtube (and I don’t even have app installed! On Android it is preinstalled and you can only disable it but not delete). And tbh I almost don’t use YouTube nowadays, it feels obsolete in the era of Instagram and short videos.
Oh and btw, Grok! Android still has no access to one of the most advanced AI models out there. Apple always gets access to new tech first of the first. Although iPhone 16 series have access to new Siri and ChatGPT, I found the latter rather limited and incapable of serious research and discussion. Thats my opinion but yeah. Instead of “Google search” I now “just Grok it” much more regularly.
Thus Google/Alphabet imo has been already obsolete for many years already. Yeah they offer some “circle to search”, but it is kinda fun they now have AI access to whole Android operating system including submenus, apps and so on. I tried to use their Gemini but honestly it was a total flop, not only I got obsolete information but also model never provided me answers to my questions
I don't think an iPhone helps this guy one bit. his problem is spam callers, not North Korean hackers. Turn on google's call-waiting feature for him. don't switch his entire ecosystem.
I briefly looked at his phone, and it is the equivalent of a 30 year old PC running Windows Millennium edition, with Internet Explorer 6 and Facebook... ;-)
His phone is cracked, beat up, and doesn't meet his current needs.
(I appreciate you playing devil's advocate, but I know him and I saw his phone, and I briefly saw what he dislikes about his current smartphone situation.)
ID.me is used by the veteran's administration for a number of things. I've helped my dad set his up for his medical appointments with his VA doctors and my mom to set hers up as his primary caregiver. It is used for a lot of identity verification and is very secure.
As for your phone recs, I'd try to get as new a phone as possible. I think the 16e is probably a good option. It will be future proof both with OS updates (ie security updates) and with battery life.
Setting up a new iPhone 16e, with pre-agreed upon websites, bookmarks, and maybe some apps would be safest. (I told him we need to get him parental control software to restrict his online activities and he chuckled! =)
Yes, it is a stripped down version of an 800USD regular iPhone 16. As specs suggest, it has same specifications, same amount of RAM and even same camera but a single module instead of three cameras in Pro models (which I doubt he would ever need anyway since new 48MP cameras offer almost ideal digital 2X crop zoom). 600$ is for 128GB version which in my opinion is enough for most people
Over the years I had also tried few Android phones but was left totally unimpressed, and privacy was real concern - to have at least some sort of privacy on Android one needs to download Brave browser to have built-in adblock. And Brave is much slower than Chrome or any webkit-based browser. Even on older iPhones Safari still seems to work faster than “default” Chrome on flagship Samsung phones.
Also Apple is an American company. Yes, Google is too and their Pixels are too but my logic is I would better have CIA reading my texts than CIA and CCP reading my texts and Google selling my data all over Internet for advertisement.
I absolutely love that on iOS the only purpose of Google for me is my burner mail account that I use for Youtube (and I don’t even have app installed! On Android it is preinstalled and you can only disable it but not delete).
Oh and btw, Grok! Android still has no access to one of the most advanced AI models out there. Apple always gets access to new tech first of the first. Although iPhone 16 series have access to new Siri and ChatGPT, I found the latter rather limited and incapable of serious research and discussion. Thats my opinion but yeah. Instead of “Google search” I now “just Grok it” much more regularly.
Thus Google/Alphabet imo has been already obsolete for many years already. Yeah they offer some “circle to search”, but it is kinda fun they now have AI access to whole Android operating system including submenus, apps and so on. I tried to use their Gemini but honestly it was a total flop, not only I got obsolete information but also model never provided me answers to my questions
I think in general, this is a good principle, but there are exceptions. For example, I find the YouTube app much better on my iPad than going to the YouTube website in a browser. The app is much easier to navigate. I have t bothered to install the YouTube app on my iPhone because I hardly ever watch videos on the iPhone, but if I was going to use YouTube regularly on the iPhone, I'd certainly give the app a try.
If you use social media apps, or the FoxNews app, and so on, then you get what you deserve...
They can also harvest MUCH MORE data, they can geo-track you, and on and on.
Setting up a new iPhone 16e, with pre-agreed upon websites, bookmarks, and maybe some apps would be safest. (I told him we need to get him parental control software to restrict his online activities and he chuckled! =)
I use facebook pretty regularly. It's become the only source of yard sale items in my area, as well as the only source for local concert and similar events. I'm sure data is being mined and stored and sold and shared, but I'm just not sure why I need to be frantic about someone/anyone knowing that I bought a used desk for my home office.
Apple was great about making this a forced pop-up option for every app. You have to grant permission for apps to access data and share data. Maybe I'm naive, but I'm willing to trust Apple with doing what should be done when I click the "don't share" button.
Do you know what model phone this gentleman has now? It sounds pretty old and/or cheap.
I use facebook pretty regularly. It's become the only source of yard sale items in my area, as well as the only source for local concert and similar events. I'm sure data is being mined and stored and sold and shared, but I'm just not sure why I need to be frantic about someone/anyone knowing that I bought a used desk for my home office.
(Said respectfully) Then you don't understand privacy and the implications of modern technology.
Short answer is this... This isn't the 1990s where companies (and their cookies) knew that you liked cat videos or shop at Banana Republic. We live in a modern surveillance state and people should be terrified.
This is such a voluminous topic I wouldn't know where to begin. (I've been do this for a living for 25+ years, so I "know".)
Not to hijack my own thread, but maybe start here if you are genuinely interested in learning...
Apple was great about making this a forced pop-up option for every app. You have to grant permission for apps to access data and share data. Maybe I'm naive, but I'm willing to trust Apple with doing what should be done when I click the "don't share" button.
But Apple can't always protect you. And you can't trust every app on the Apple Store. And if you give permission to an app to access your iPhone, then it can do all kinds of things you don't know about.
I am clueless about Android, but it looks pretty old and beaten up to me. If I had to guess, I'd say it is 5-7 years old.
It seems to me that he is due for a new smartphone regardless of the type.
We have a blizzard coming in, so I might not see him this week, but at least thanks to every at MacRumors, I have lots of options to discuss with him! ;-)
I think in general, this is a good principle, but there are exceptions. For example, I find the YouTube app much better on my iPad than going to the YouTube website in a browser. The app is much easier to navigate. I have t bothered to install the YouTube app on my iPhone because I hardly ever watch videos on the iPhone, but if I was going to use YouTube regularly on the iPhone, I'd certainly give the app a try.
(Said respectfully) Then you don't understand privacy and the implications of modern technology.
Short answer is this... This isn't the 1990s where companies (and their cookies) knew that you liked cat videos or shop at Banana Republic. We live in a modern surveillance state and people should be terrified.
This is such a voluminous topic I wouldn't know where to begin. (I've been do this for a living for 25+ years, so I "know".)
Not to hijack my own thread, but maybe start here if you are genuinely interested in learning...
I literally teach college level cybersecurity and a number of other computer-related fields.
I've been trying to be as respectful as possible, and I will continue that effort, and try to stay on topic to the thread. It sounds like this guy asked you for help minimizing pop-ups and you took that as an opportunity to get on your soap box about data mining and the "surveillance state". I'm not claiming that you're entirely wrong, but you are definitely as far in the tin-foil hat direction as one can go on this topic. If this guy shares your views and you are truly helping him with stuff that he feels he needs help with, then I'm in no place to argue. But if he truly just wants less pop-ups, I think you're pretty far from giving him the help he wants. Either way, good luck.