Hey guys, having problems backing up my iPhone (Warning: Noob)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by macnoob999, Mar 2, 2015.

  1. macnoob999, Mar 2, 2015
    Last edited: Mar 2, 2015

    macnoob999 macrumors newbie

    Mar 2, 2015
    Does anyone know where my programs' files are stored? ie, the data created from my planner and notepad apps?

    I've been trying to find them so I can backup and reformat, as I'm often completely frozen at boot, I can't even get into the settings app before my phone freezes.

    I just want to backup my data from a few planners, a notepad, and garageband, before I reformat it.

    If you guys could help, I'd really appreciate it, I've been looking around for the files, and so far haven't been able to find any of my apps' data.

    Thank you.

    Edit: Apps are already backed up, but they aren't ones that let itunes copy data to my computer, so if you guys would know how to backup and restore specific app's data, that would be ****ing amazing right now.

    *just need to know where the directory is for non-apple app data.
  2. IrishVixen macrumors 68020


    Jun 20, 2010
    There's no central location (or format) for data/content storage for third party apps. Some apps store it in the same folder as the code, others locate it in another part of the system. And at least in iOS 8, app folders are named with long strings of letters and numbers, not the app names, so it's a pain in the *** to figure out which is which.

    Your best bet is to use software like PhoneView or iMazing. These can "translate" those file names for you and show you what data might be available for you to back up directly. (Note that unless you're jailbroken, parts of the phone's file system may not be accessible.) Most software of this kind can be downloaded as a free trial, which will allow you to see if you can even reach the files you're looking for.

    It's also worth checking the apps themselves to see if there's a backup or sync setup available that will save data to iCloud, Dropbox, or even allow you to email it to yourself. Many apps do provide that nowadays--I won't buy or use an app without that kind of manual backup ability anymore.
  3. macnoob999 thread starter macrumors newbie

    Mar 2, 2015
    Thank you so much for the answer, you're awesome.

    If it helps at all, I'm currently on 5.1, so I'm not sure if the apps' names are still camoflaged or not.

    I hadn't heard of those before, I was using a trial of older software to see the file strucure. But I will definitely check those ones out, thank you :).

    Unfortunately I can't check in the apps themselves, because it will either freeze upon boot, or I'll get 2-5 seconds and then it'll freeze.

    In your view, are there any places I should definitely check for the app data location? Or do they have a specific file type when saving data?

    Most important is the garageband files I made on there, would you happen to know what their extention is called?

    You should be a mod here, if you're not already.

    I think it's kind of silly that apple doesn't give us a straightforward way to backup our inapp data. It's 2015 ffs.
  4. IrishVixen macrumors 68020


    Jun 20, 2010
    Happy to help with what I can. :)

    I *think* the filesystem was less complicated on iOS 5. Looking at an iPhone 4 on 5.0.1 right now, I'd guess it's /var/mobile/Applications. That folder then contains a folder for each third party app on the device. It does look like the folder names are still obscured, so you're going to want to use software that gives you the app names instead.

    Looking at random apps on this device, most of those that are storing data content you've created have a Documents folder inside their app folder, so that's the first place I'd look. All my devices are jailbroken, so I can't guarantee you'll be able to reach the same things I can. Just depends on how the apps are set up, and you won't know until you look. It's worth trying, anyway.

    Found this: http://forum.audiob.us/discussion/3373/is-possible-to-share-a-garageband-project-with-others

    ...which refers to a .band file. I don't use GarageBand myself, so no guarantees on if that's correct, but it looks from that link that you can get to the files for backup purposes. In cruising around a bit, it did seem that a straightforward backup in iTunes would save your files, and that restoring from that backup would restore them, but again, I haven't tried it myself. Regardless, I'd absolutely make an iTunes backup of the device no matter what before you restore. You have nothing to lose by doing so.

    I could rant on that subject all day. LOL Like I said, if I can't back it up outside of iTunes, I don't use it anymore. I believe in not putting all my backed up data in just one place, so while I do use both iCloud/iTunes backups, I also make sure that all critical data is on Dropbox. That way, if for some reason I can't use my Apple backups, I can restore as new and then sync my data back within the apps from Dropbox.

    Good luck with both your files and getting the phone working again!

Share This Page