hi everybody I am new to here, and IPhone as well. I've saved up for some time and would like to buy an IPhone 4S now however there are no official Apple store nearby. I would like to buy it from Apple online store and let them ship to my address. However I've got a few doubts in mind about that. What is the average quality of Apple products? Can I check the products before I sign when it arrives? What can I do if I find scratches on the phone? I don't think the delivery person would give me as much help as that of Apple staff but I really can't get to official store.