Hide irritating window without admin?

Discussion in 'macOS' started by jago25_98, Mar 15, 2017.

  1. jago25_98 macrumors newbie

    Mar 15, 2017
    I have this window popping up and stealing focus:

    "This mac can't connect to iCloud because of a problem with "administrators_account_I_dont_have_access_to_right_now@hotmail.com"

    Is there anything I can do to stop this window from stealing focus and getting in the way? I already am notified about it from the launch bar at the bottom.
  2. jago25_98 thread starter macrumors newbie

    Mar 15, 2017
    Related threads for anyone who finds this one. All need admin:
    https://discussions.apple.com/thread/5471760?tstart=0 (TDLR: del and re-add)

    Or disable:

    I'm still wondering if this functionality is available to a non admin user.

    I'm getting the impression that a drawback of Mac is a bit like Windows in that knowledgeable users and answers are a bit harder to find because there are so many more non knowledgable users. MacRumours was my first bet, perhaps StackExchange might be better for this kind of question or maybe I need to find a way to make the question clearer
  3. DeltaMac macrumors G3


    Jul 30, 2003
    if you need access to iCloud, and you need to connect, then you need to know the password for that AppleID account.
    I don't think you need to be logged in to an admin account just to clear the message, but it probably needs to be fixed from an admin account that has access to that AppleID account.
    Sometimes the iCloud account login, along with its authentication, may become corrupted. iCloud blocks access until the information is corrected. Sometimes the account has to be deleted, then re-added, as you have seen.
    A non-admin (who does not have the security responses, along with password) isn't likely to fix this, which I would expect will be the response from Apple when you call them, and you don't know the security setup for the account.
    You (or whoever has set up the iCloud account) may need to call AppleID support to fix this.
    (TDLR: you need the iCloud login info, or you have to fix with del and re-add, which is likely. Either way, you need AppleID account password)
  4. jago25_98 thread starter macrumors newbie

    Mar 15, 2017
    Perhaps I can just turn off icloud without deleting it?
  5. DeltaMac macrumors G3


    Jul 30, 2003
    But, the person who knows that AppleID password would need to take care of that for you.

    Who is the admin for the "administrators_account_I_dont_have_access_to_right_now@hotmail.com"?
    By the way, that message is NOT asking for the admin account password, but the password for authentication of the AppleID account that is listed for your Mac.
    The admin account password, and the AppleID password are not the same.
    You need the AppleID password - and, whoever is the admin for your Mac should know what that is, and should be able to help you.

    Bottom line - you need to talk to whoever belongs to the AppleID.
    There is no other way.
  6. jago25_98, Apr 10, 2017
    Last edited: Apr 10, 2017

    jago25_98 thread starter macrumors newbie

    Mar 15, 2017
    OK thanks.
    Its my wife's account. I have the password.
    I just wanted to know how I'd do it in user space and what I do if I'm offline, and for other Windows popping up

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5 March 15, 2017