High Sierra iTunes can't see iPhone

Discussion in 'Mac Basics and Help' started by Pogopedia, Oct 9, 2018.

  1. Pogopedia, Oct 9, 2018
    Last edited: Oct 14, 2018

    Pogopedia macrumors newbie


    Mar 13, 2011
    iMac/iPhone 8 — Both OS' are latest, have swapped out several USB cables, used different USB ports, rebooted both several times.
    I understand the next move is to un/reinstall iTunes.
    Can anyone confirm this as a successful strategy?
    I have played 52- Pick Up before.
    Who has the most current/thorough checklist for this process?
    Thanks, everyone!

    PROBLEM SOLVED. Simply install new copy of iTunes over the corrupt one. No trashing, uninstalling, etc. Don't even open the hood.
  2. BODYBUILDERPAUL macrumors 65816

    Feb 9, 2009
    I have the same problem with my Fiance's SE. iTunes sees my X but not the SE as of yesterday. Worked fine on Sunday evening.
    Weird thing is, is that the Photos App sees the SE on my MacBook.
  3. Phil in ocala Suspended

    Phil in ocala

    Jul 14, 2016
    Get a cable that is made by apple...not a knockoff.

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3 October 9, 2018