Well I bought a hitachi hs300a on an emergency buy and it's been a nightmare. There's no firewire for starters, and it won't appear on my desk top. I've managed to get to it in disk utilities, and I'm attempting to build an image of it, but I'm not sure it will work. Outside of using there software, there doesn't seem to be a way to get the information of the cameras hd to my computer. And their software won't import audio because is AC3. Now I'm kinda clueless on all this, so I called Hitachi and was told "there is no way to get audio from the files you import with our software because you're using a mac." which of course made me want to punch them in the face and I'm never buying hitachi again because of this incident. So can anyone help me get the damn cameras hd to show up on my computer so I can at least see the files I have to work with and can get more confused from there. Thank you very very very much.