Hold to SOS not working

Discussion in 'Apple Watch' started by qtrim, Sep 16, 2016.

  1. qtrim macrumors regular

    qtrim

    Joined:
    Oct 7, 2011
    #1
    Got an Generation 0 Apple Watch for my mom. Updated her iPhone 5S to 10.0.1 and the Watch to 3.0.

    When I press the side button, it bring up the Power Off and Emergency SOS screen, but holding the side button does nothing. I've held it for 10 seconds and it never starts to activate an SOS call.

    I did a reset to the Watch, but still no good. I'm lost.
     
  2. RadioGaGa1984 Suspended

    RadioGaGa1984

    Joined:
    May 23, 2015
    #2
    I assume you've turned it on in the watch app on the iPhone.
     
  3. qtrim thread starter macrumors regular

    qtrim

    Joined:
    Oct 7, 2011
    #3
    yes
     
  4. RadioGaGa1984 Suspended

    RadioGaGa1984

    Joined:
    May 23, 2015
    #4
    Also turned on in location services? Also have you restarted them both?
     
  5. qtrim thread starter macrumors regular

    qtrim

    Joined:
    Oct 7, 2011
    #5
    Having done some more testing, it seems like the sensor that knows its on my arm is no good, because every time I raise my wrist it asks for the passcode to unlock the watch. THat's after restarting both a few times. On the phone with Apple Support now.
     

Share This Page