Home folder problems - missing data

Discussion in 'macOS' started by SGlendenning, Jun 26, 2011.

  1. SGlendenning, Jun 26, 2011
    Last edited by a moderator: Jun 26, 2011

    SGlendenning macrumors newbie

    Joined:
    Jun 26, 2011
    #1
    I have logged into my Macbook today and other than my documents (fortunately), everything has disappeared..

    My Safari has rebooted, and no longer shows my bookmarks. I've lost them all. Whenever I go onto a website, it says "a keychain cannot be found to store safari"....what does this mean?

    In addition, the icons on my dock have disappeared, other than the default ones.

    Also, my desktop background has gone, and I'm not able to change it anymore.

    Does anyone know what has happened here please? I'm ever so confused and don't how to resolve it....:(
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Are you sure you are logged into YOUR account?
    Do you have a backup?
    What Mac OS X version are you using?
    Does anyone else have access to your Mac and account?
     
  3. SGlendenning thread starter macrumors newbie

    Joined:
    Jun 26, 2011
    #3
    Yes, absolutely, I've logged in/out again a few times, shutdown/ restarted...but still no joy. The version is 10.4.11
     
  4. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #4
    Do you have a backup?
    Does anyone else have access to your Mac or account?


     
  5. SGlendenning thread starter macrumors newbie

    Joined:
    Jun 26, 2011
    #5
    What do you mean by a back up?

    No one else has access to my account, it's my own personal account/ laptop....I don't share it.
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    Uh-oh! That doesn't sound promising! :eek:
     
  7. SGlendenning thread starter macrumors newbie

    Joined:
    Jun 26, 2011
    #7
    Well, what is it? I haven't heard of it before....?

    Also, whenever I log out, it all goes back to the start again....Safari's not even storing my history now...

    Is it worth taking it in for a service?
     
  8. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #8
    A backup:
    Have you looked into your Trash yet?

    Apple Service may be able to help you, but it will cost money.
     
  9. SGlendenning thread starter macrumors newbie

    Joined:
    Jun 26, 2011
    #9
    Oh, I have my files backed up on an external hard drive, for example important documents and photos.

    There's a lot in my trash! Any idea what I should be looking for? Could I have accidently trashed something that would cause this?
     
  10. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #10
    Your bookmarks are stored in a file called Bookmarks.plist, I don't know about your keychain though.
     
  11. SGlendenning thread starter macrumors newbie

    Joined:
    Jun 26, 2011
    #11
    I think I may have to give them a ring....

    Thank you for your help. I'll look for that list now. :)

    All the best.
     

Share This Page