Home Home issues with devices on 2.4GHZ frequency

[phillyman]

Hi All,

I've got two thermostats and a camera that are 2.4GHz only. I upgraded my network to some synology mesh network. It reports strong signals for the 5Ghz bands and one thermostat is within 15 feet of the main station. But from time to time those three devices drop connectivity. I currently have a mixed band network and I remember when I set up the camera I had to turn off the 5 GHz band.

If I would separate the bands on the same network. So Philly (5GHz) and Philly (2.4GHz) would they still all be recognized in the home app with all the other devices and be controllable by the iphones etc? OR does the home app consider those two separate networks?

Any other thoughts? Im confused in that if I get excellent 5GHz reception shouldn't 2.4 be even better? I always understood 5GHz less range but higher output and 2.4 more range less output...

Thanks for any and all ideas.

Philly

 

[StumpyBloke]

All recognised but I’d recommend keeping your iPhone and HomePods on the same 5Ghz network.

 

[chown33]

2.4GHz may have more interference.

You can run Wireless Diagnostics on a Mac and look at what other devices are using that band, and what the S/N ratio looks like:

Use Wireless Diagnostics on your Mac

Use Wireless Diagnostics on your Mac to help resolve Wi-Fi issues and learn about Wi-Fi best practices.

support.apple.com

There used to be a Utilities option under the Window menu. I don't know if it's still there on whatever OS version you're using. A Scan will show what's using the band. Performance shows graphs.

 

[phillyman]

@stumpy Blokeperfect... No I agree... Everything I can keep on the 5Ghz I will. I'm even annoyed I will need to look at a separate wifi network listed

@chown33. Thank you for that idea. I remember the tool, I just never used it.. New adventure awaits

Thank you to both for the help.
Philly