home screen icon in wrong place

Discussion in 'iOS 11' started by paulold, Feb 12, 2018.

  1. paulold, Feb 12, 2018
    Last edited: Feb 12, 2018

    paulold macrumors 6502

    Joined:
    Mar 3, 2008
    Location:
    Washington, DC
    #1
    From Safari, I created a bookmark on my home screen. But when I went to my home screen, it was not in the grid per usual. It was up at the top, partially behind another icon. How do I fix this? Restarting the phone did not help. I have an iPhone X with the latest iOS.
     

    Attached Files:

  2. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #2
    Delete and reinstall.
     
  3. paulold thread starter macrumors 6502

    Joined:
    Mar 3, 2008
    Location:
    Washington, DC
    #3
    I am unable to delete the icon - it does not get an X, similar to the permanent Apple icons. I am unable to move it either.
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    Did you just power cycle it or do a hard reset?
     
  5. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #5
    You could try this...
    5695CCE4-A036-4378-9236-8B31D892EC1E.jpeg
     
  6. gigapocket1 macrumors 65832

    Joined:
    Mar 15, 2009
    #6
    You can delete the app from settings and see if that fixes it.
    --- Post Merged, Feb 12, 2018 ---
    Or.. move an app to another page. I assume that page is full
     
  7. paulold thread starter macrumors 6502

    Joined:
    Mar 3, 2008
    Location:
    Washington, DC
    #7
    Tried both a full shutdown/startup and a soft restart - didn't fix the problem. I'm unable to delete or move the icon. And it's not an app, it's a safari bookmark saved to the home screen so you can't go to settings to delete it. I'm hesitant to try the Reset Home Screen Layout. Will that only impact the placement of the Apple apps? I take time to arrange my icons, create folders, etc. Will I lose all that and have to start over? I would not want to do that right now.
     
  8. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #8
    Yes, these will reset all apps and folders, so maybe a last resort.
     
  9. mattguy10 macrumors 6502a

    mattguy10

    Joined:
    Aug 18, 2010
    #9
    When you say soft reset, did you:

    Press volume up button
    Press volume down button
    Press and hold side button until phone reboots?

    A lot of people call that a hard reset, so just making sure..

    If that’s what you did, then it should have already cleared the RAM, but another thing you can try is clearing the RAM while the phone is powered on:

    Go to Settings > General > Accessibility > AssistiveTouch and enable it. You’ll see a virtual button appear.

    Go back to Settings > General and scroll to the bottom where you’ll see “Shut Down.” Tap that and when you see “slide to power off,” ignore that and tap the virtual button. You’ll see a menu pop up with one of the icons labeled “Home.” Press and hold it until your screen goes black then let go. Your screen will go black, then flash white. You have just cleared the RAM. Once this is done you can go back and disable AssistiveTouch.

    If that doesn’t get rid of the Safari home screen bookmark either, you can try a “Reset All Settings” under Settings > General > Reset. This will not erase any of your data or move your apps from where you have them including the ones you have in folders. It will however put all other settings back to factory default including erasing any saved WiFi passwords so you’ll have to go through your settings and reconfigure them to the way you had them and re-enter any WiFi passwords you had as you connect to each of those routers.

    It might just be easier to do a “Reset Home Screen Layout” as already suggested, but I don’t know how many apps you have that you’ll have to put back to the way you had them. If you can’t memorize where you have everything, just make a diagram on a piece of paper or whatever.

    All else fails, a factory restore will be the only solution.

    Toughest part is you never know what’s going to fix the issue until you troubleshoot.

    Good luck!
     
  10. 2015Girl Suspended

    2015Girl

    Joined:
    Feb 29, 2016
    Location:
    USA
  11. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #11

Share This Page

10 February 12, 2018