Home sharing not working on Apple TV 4K

Discussion in 'Apple TV and Home Theater' started by Narked Diver, Mar 19, 2018.

  1. Narked Diver macrumors regular

    Narked Diver

    Joined:
    Apr 8, 2014
    #1
    Everything used to work fine but know when I try to play a tv show or movie from my iTunes home share I get the message “This content can’t be played on this Apple TV”

    I can play the stream videos via the TV app or the tv shows (iTunes) app - they just will not play via the Computers app

    Any thoughts?
     
  2. techwarrior macrumors 65816

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #2
    iTunes > File > Convert > Create iPad or AppleTV version.
     
  3. Narked Diver thread starter macrumors regular

    Narked Diver

    Joined:
    Apr 8, 2014
    #3
    Thanks for the suggestion but these are items that I have purchased from the iTunes Store so the option to create a different version was greyed out
     
  4. dubulup macrumors newbie

    Joined:
    Jun 5, 2018
    #4
    I have the same issue...anyone has ideas. I've rebooted everything, including router. I can share from mini to macBook, but not the 4k ATV.
     
  5. Narked Diver thread starter macrumors regular

    Narked Diver

    Joined:
    Apr 8, 2014
    #5
    I managed to get to the bottom of my problem

    For some reason iTunes had downloaded two copies of the films in question to my Mac mini and I had hidden one copy

    I had to go back into my account and unhide one version and then I could play it from my Apple TV again
     
  6. dubulup macrumors newbie

    Joined:
    Jun 5, 2018
    #6
    I did notice there were some funky, not fully downloaded, versions I hid/deleted. I’ll investigate
     

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