iPhone X Home WiFi connection issues

Discussion in 'iPhone' started by kevmclane, Mar 29, 2018.

  1. kevmclane macrumors regular


    Sep 16, 2017
    I can’t seem to figure out a problem I’ve been having with my iPhone and my home WiFi. It seems to sporadically stop working while staying connected at any random time during the day. Sometimes it’s very frequent and other times it’s once or twice a day. I will just be using the phone and suddenly webpages and apps will just hang and never load until I toggle airplane mode on/off and connect to the WiFi again. It strictly only happens on my iPhone and no other devices in the house. Other WiFi networks and LTE work fine and never have these issues.

    Things I’ve tried:

    Hard Reboot
    Fully updated device
    Reset Network Settings
    Renew WiFi Lease
    Set Google DNS
    Forgot WiFi Network & Reconnected
    Tested with WiFi Networking on & off
    Tested with WiFi Assist on & off
    Reboot Router
    Reboot Modems
    Tested both 2.4 & 5 GHz connections
    Set Static IP for my iPhone
    Set QoS for my iPhone
    Deleted iPhone from router IP list
    And ultimately a Full Restore

    I feel as though I’ve covered every way of fixing this issue but it still persists... I know it’s not an issue with the phone itself because the same issue has happened to me, and only me, on the same WiFi with my iPhone 7 Plus before I got the X. Even when I’ve always set up my iPhones as new. It never happens to anyone else’s iPhones on my WiFi and no other iPads or computers or anything.

    I’m starting to think it’s a problem with the router itself, but it doesn’t make sense that it would only be happening to me. It’s just really annoying when I’m trying to use my phone and it keeps dropping connection and I have to constantly toggle airplane mode or just switch to LTE and use up all my data.

    Anyone have any ideas?
    Any help will be appreciated.
  2. eyoungren macrumors Core


    Aug 31, 2011
    ten-zero-eleven-zero-zero by zero-two
    Have you considered that by eliminating about everything you can and trying all you can that it might be hardware related on your phone?

    At this point, I'd make an appointment with Apple, tell them everything you've said here and have them check the device.
  3. kevmclane thread starter macrumors regular


    Sep 16, 2017
    Well, as I said in the post, the same issue was persistent on my previous iPhone. Possibly even the one before that, I can’t quite remember as I upgrade yearly.

    I can’t really see that every phone I get has the same hardware issue. I’m willing to get it checked out though, but it just doesn’t seem to line up as it’s only an issue on my home wifi and none else.
  4. CMDXtreme macrumors newbie


    Dec 11, 2017
    I’ve been experiencing a very similar issue here with my iPhone X. I’m connected to my WiFi network and it’ll just stop. I actually experienced this earlier today while I was attempting to update my Apple Watch. The device said I was connected to the WiFi network but was unable to update the Apple Watch because I was not connected to the internet. I verified the internet was working, but was forced to reset. It then started to work again. Also, I’ve had to disconnect from my WiFi network and reconnect for it to work again. At some point I’m going to reset my router and modem to default settings and see if it is the problem.
  5. eyoungren macrumors Core


    Aug 31, 2011
    ten-zero-eleven-zero-zero by zero-two
    Sorry, I missed that part in your post.

    Do you have a spare router to test this with?

    That might eliminate if the problem of if it's your current router or not.
  6. kevmclane thread starter macrumors regular


    Sep 16, 2017
    I’ve had that exact issue when trying to update my Apple Watch. It clearly shows I’m on WiFi, but once I toggled airplane mode it finally worked.

    I do not, but I’m considering getting one to see as that’s the only thing I can think of being the problem.
  7. nicknorwood macrumors newbie

    May 2, 2018

    i have an existing wireless network consisting of an airport extreme base station wired to a att universe modem(wireless function disabled). The airport extreme based is transmitting wirelessly to two airport express's in extender mode. I want to connect of the one airport express to units the airport extreme base station via ethernet while all three apple units continue to send out a wifi signal. Any ideas would be appreciated.



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