iPhone X Home WiFi connection issues

[kevmclane]

I can’t seem to figure out a problem I’ve been having with my iPhone and my home WiFi. It seems to sporadically stop working while staying connected at any random time during the day. Sometimes it’s very frequent and other times it’s once or twice a day. I will just be using the phone and suddenly webpages and apps will just hang and never load until I toggle airplane mode on/off and connect to the WiFi again. It strictly only happens on my iPhone and no other devices in the house. Other WiFi networks and LTE work fine and never have these issues.

Things I’ve tried:

Reboot
Hard Reboot
Fully updated device
Reset Network Settings
Renew WiFi Lease
Set Google DNS
Forgot WiFi Network & Reconnected
Tested with WiFi Networking on & off
Tested with WiFi Assist on & off
Reboot Router
Reboot Modems
Tested both 2.4 & 5 GHz connections
Set Static IP for my iPhone
Set QoS for my iPhone
Deleted iPhone from router IP list
And ultimately a Full Restore

I feel as though I’ve covered every way of fixing this issue but it still persists... I know it’s not an issue with the phone itself because the same issue has happened to me, and only me, on the same WiFi with my iPhone 7 Plus before I got the X. Even when I’ve always set up my iPhones as new. It never happens to anyone else’s iPhones on my WiFi and no other iPads or computers or anything.

I’m starting to think it’s a problem with the router itself, but it doesn’t make sense that it would only be happening to me. It’s just really annoying when I’m trying to use my phone and it keeps dropping connection and I have to constantly toggle airplane mode or just switch to LTE and use up all my data.

Anyone have any ideas?
Any help will be appreciated.
Thanks!

 

[eyoungren]

I can’t seem to figure out a problem I’ve been having with my iPhone and my home WiFi. It seems to sporadically stop working while staying connected at any random time during the day. Sometimes it’s very frequent and other times it’s once or twice a day. I will just be using the phone and suddenly webpages and apps will just hang and never load until I toggle airplane mode on/off and connect to the WiFi again. It strictly only happens on my iPhone and no other devices in the house. Other WiFi networks and LTE work fine and never have these issues.

Things I’ve tried:

Reboot
Hard Reboot
Fully updated device
Reset Network Settings
Renew WiFi Lease
Set Google DNS
Forgot WiFi Network & Reconnected
Tested with WiFi Networking on & off
Tested with WiFi Assist on & off
Reboot Router
Reboot Modems
Tested both 2.4 & 5 GHz connections
Set Static IP for my iPhone
Set QoS for my iPhone
Deleted iPhone from router IP list
And ultimately a Full Restore

I feel as though I’ve covered every way of fixing this issue but it still persists... I know it’s not an issue with the phone itself because the same issue has happened to me, and only me, on the same WiFi with my iPhone 7 Plus before I got the X. Even when I’ve always set up my iPhones as new. It never happens to anyone else’s iPhones on my WiFi and no other iPads or computers or anything.

I’m starting to think it’s a problem with the router itself, but it doesn’t make sense that it would only be happening to me. It’s just really annoying when I’m trying to use my phone and it keeps dropping connection and I have to constantly toggle airplane mode or just switch to LTE and use up all my data.

Anyone have any ideas?
Any help will be appreciated.
Thanks!

Have you considered that by eliminating about everything you can and trying all you can that it might be hardware related on your phone?

At this point, I'd make an appointment with Apple, tell them everything you've said here and have them check the device.

 

[kevmclane]

Have you considered that by eliminating about everything you can and trying all you can that it might be hardware related on your phone?

At this point, I'd make an appointment with Apple, tell them everything you've said here and have them check the device.

Well, as I said in the post, the same issue was persistent on my previous iPhone. Possibly even the one before that, I can’t quite remember as I upgrade yearly.

I can’t really see that every phone I get has the same hardware issue. I’m willing to get it checked out though, but it just doesn’t seem to line up as it’s only an issue on my home wifi and none else.

 

[CMDXtreme]

I’ve been experiencing a very similar issue here with my iPhone X. I’m connected to my WiFi network and it’ll just stop. I actually experienced this earlier today while I was attempting to update my Apple Watch. The device said I was connected to the WiFi network but was unable to update the Apple Watch because I was not connected to the internet. I verified the internet was working, but was forced to reset. It then started to work again. Also, I’ve had to disconnect from my WiFi network and reconnect for it to work again. At some point I’m going to reset my router and modem to default settings and see if it is the problem.

 

[eyoungren]

Well, as I said in the post, the same issue was persistent on my previous iPhone. Possibly even the one before that, I can’t quite remember as I upgrade yearly.

I can’t really see that every phone I get has the same hardware issue. I’m willing to get it checked out though, but it just doesn’t seem to line up as it’s only an issue on my home wifi and none else.

Sorry, I missed that part in your post.

Do you have a spare router to test this with?

That might eliminate if the problem of if it's your current router or not.

 

[kevmclane]

I’ve been experiencing a very similar issue here with my iPhone X. I’m connected to my WiFi network and it’ll just stop. I actually experienced this earlier today while I was attempting to update my Apple Watch. The device said I was connected to the WiFi network but was unable to update the Apple Watch because I was not connected to the internet. I verified the internet was working, but was forced to reset. It then started to work again. Also, I’ve had to disconnect from my WiFi network and reconnect for it to work again. At some point I’m going to reset my router and modem to default settings and see if it is the problem.

I’ve had that exact issue when trying to update my Apple Watch. It clearly shows I’m on WiFi, but once I toggled airplane mode it finally worked.

Sorry, I missed that part in your post.

Do you have a spare router to test this with?

That might eliminate if the problem of if it's your current router or not.

I do not, but I’m considering getting one to see as that’s the only thing I can think of being the problem.

 

[nicknorwood]

hello,

i have an existing wireless network consisting of an airport extreme base station wired to a att universe modem(wireless function disabled). The airport extreme based is transmitting wirelessly to two airport express's in extender mode. I want to connect of the one airport express to units the airport extreme base station via ethernet while all three apple units continue to send out a wifi signal. Any ideas would be appreciated.

thanks,

Nick