HomeKit HomeKit issues...

Discussion in 'HomeKit, HomePod, CarPlay, Home & Auto Technology' started by Nosoforos, May 12, 2019.

  1. Nosoforos macrumors member

    Jan 17, 2008
    hi all,

    My HomeKit experience is becoming quite frustrating lately. I’m encountering the following problems:

    - one philips hue light in the living room (ceiling) constantly turns itself off and on. When it is turned off, it shows as unreachable in the Home app.
    - two elgato energy plugs can suddenly no longer be controlled from the philips hue tap, even though they are assigned to a button together with the hue lights.
    - I cannot add my Koogeek smart power strip to HomeKit anymore. Neither the home app nor the Koogeek app is able to find the device.

    I tried resetting everything and starting over. The exact same problems remain... I have no idea what is causing this and am looking for some advice...
  2. dotme macrumors 6502a

    Oct 18, 2011
    Always possible you have bad hardware I suppose (A voltage spike could have fried some items possibly?)

    Cheapest test on that would be to swap out your living room bulb and see if the replacement behaves.

    The only other thought I have... You have three protocols in play here. Hue uses Zigbee, Elgato uses Bluetooth LE and the Koogeek is WiFi I believe. All three protocols share the 2.4GHz spectrum - meaning that channel separation on the Zigbee bridge (Hue) and your WiFi router(s) is something to try and achieve to help prevent interference. The Hue bridge should also be at least 6-8 feet from the WiFi router for the same reason. If you share walls or are in very close proximity to neighbors, it's possible they also have devices that are crowding the spectrum a little.

    Personally I've had miserable luck with Bluetooth LE and am in the process of replacing my Eve switches with Caseta because Bluetooth LE hasn't been reliable at all for me. To much of "No Response" in the Home app.
  3. Nosoforos thread starter macrumors member

    Jan 17, 2008
    Thanks for your input. Strange thing is everything worked great and then all of a sudden it didn’t. Interference could be a problem, although I wouldn’t expect things to behave as they do if that were the case. Fried items are not a real possibility, I have never experienced anything like that at all. But I will try to find time this weekend to try and find the root of this problem.

    It’s just sad, I really love home automation and HomeKit, but this to me just shows I could never advice, for example, my parents to install any of these devices, since it would not make their lives ‘easier’, quite the contrary :(
  4. Nosoforos thread starter macrumors member

    Jan 17, 2008
    Update: somehow, everything now works again... I had already done a reset, after which things still weren’t working. So that wasn’t the solution. Must have been the iOS update then, I guess.

    I’m glad things are working again, though my criticism of course remains. I mean, I kind of ‘like’ to solve these kind of problems, but for the average user it would be completely unacceptable that lights stop working after some software update or just for no apparent reason.
  5. Phil77354 macrumors regular


    Jun 22, 2014
    Eastern Washington State
    I have not had any issues with any of the HomeKit compatible products that I use, or with my HomeKit setup. I use Hue lights in several rooms, as well as an Ecobee thermostat and the Chamberlain garage door opener control.

    I'm sure that I am using fewer of the capabilities of these products than are possible, but in simply connecting the lights and other devices to work together, I have found it to be straightforward and trouble free.

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4 May 12, 2019