Hi all
Was listening to one of my HomePods today had the volume at about 80%, I went out of the room and when I came back it sounded tinny with no bass... this HomePod is one of two that I own and have only had for a couple of months.
I have phoned Apple and they have set up a return for me and sending out a box to send it in.
What’s the process with this, will it get repaired or replaced for a brand new one?
If it is a new one will it just be a refurb or actually brand new? As not sure whether to go back to where I purchased it from or just continue going through Apple.
Thanks
Was listening to one of my HomePods today had the volume at about 80%, I went out of the room and when I came back it sounded tinny with no bass... this HomePod is one of two that I own and have only had for a couple of months.
I have phoned Apple and they have set up a return for me and sending out a box to send it in.
What’s the process with this, will it get repaired or replaced for a brand new one?
If it is a new one will it just be a refurb or actually brand new? As not sure whether to go back to where I purchased it from or just continue going through Apple.
Thanks