Those of you who are being mean, that's not cool. It was a simple mistake, and while we can argue over which of the involved parties is to blame, that is an exercise in futility, and kindness is probably a better option.
Ma'am, I'm really sorry you had this unfortunate experience, and I wish I could help you in some way, but there is obviously nothing I can do. I wish you best of luck in resolving your problem, and remember: don't kick yourself too much. We all make mistakes. ALL OF US.
Ma'am, I'm really sorry you had this unfortunate experience, and I wish I could help you in some way, but there is obviously nothing I can do. I wish you best of luck in resolving your problem, and remember: don't kick yourself too much. We all make mistakes. ALL OF US.