hope this is the right place, speedstream modem help

Discussion in 'Mac Basics and Help' started by DrWho, Dec 11, 2008.

  1. DrWho macrumors member


    Dec 11, 2008
    I am connected with Telstra, I have a speedstream 4200 modem, no router, with an ethernet connection.

    I am getting fast surfing and web pages load quickly but download speeds are horrible (or not as fast as they use to be). Called Telstra, they said to download a file off of their site and it should be more than 100KB and it wasn't even close, possibly 30-50KB tops. It might be firmware but I can't update it because I have a Mac.

    Can I go about configuring it differently or changing specifications or should I get a different modem. Not too sure what to do...

    Suggestions would be helpful
  2. drichards macrumors 6502a


    Nov 30, 2008

    Login, goto Tools > Update > Remote

    It should be able to check for firmware updates and install them from there.

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