I'm just here because I need a way to vent. I went to the Apple Store today to pick up my Unibody Macbook that was being fixed. I dropped it off two weeks ago so that they could fix the track pad and the screen. I was having trouble with the track pad where it kept registering everything as a double click. My screen was and still is having the issue where there is a dense red line going across the screen whenever I am on a black screen like a website or watching a movie on netflix for example. So, I come by today, all excited to pick it up and the thing looks horrible. It is scratched everywhere. Everywhere I look, there are deep scratches. It looks like someone took a knife and poked at the computer for fun. I complain to the genius and she tells me that they are willing to replace the whole body free of charge. I am so tired of bringing my computer in but I go along with it anyways. I come home and test out the screen because at the apple store it is impossible to see it with all the bright lights. The red line issue is still there. I am sick and tired of going to the apple store. I am thinking of just selling this and buying a new one! It is very frustrating to me especially because I have a weak immune system from chemo treatments. It is hard for me to keep going there. But they're not making my life any easier.
Plus, every time I try to call the store I am redirected to an answering machine and it is very difficult to get in contact with someone there.
I am really disappointed. I don't know what to do from here.
Plus, every time I try to call the store I am redirected to an answering machine and it is very difficult to get in contact with someone there.
I am really disappointed. I don't know what to do from here.
