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Horrific AT&T LTE speeds in Los Angeles
- Thread starter marekkurlmann
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I went with Verizon because the coverage on my orignal iPad was so spotty in the areas of North County I usually am in that it scared me away from AT&T (my Verizon iPhone always had coverage). As for everyone, decide based on where you spend your time and who has the best coverage in that area.
Who wants to be in LA anyway??? Highly congested, over priced, annoying people, and outrageous costs of living!!! 
Perhaps the network couldn't handle all the new people on it?
Perhaps the network couldn't handle all the new people on it?
I have the AT&T LTE iPad and I'm pulling down 17 Mbps.
Average seems to be around 9-10 Mbps. I'm in orange county, ca.
Average seems to be around 9-10 Mbps. I'm in orange county, ca.
Just tested LTE vs. so-called 4G near Beverly Hills on AT&T. Unbelievable! 4G was faster:2.85 down for LTE versus 3.35 for "4G."
And 2.85 was on the higher end of the LTE speeds I was getting.
And 2.85 was on the higher end of the LTE speeds I was getting.
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Finally bit the bullet and subscribed to test speeds. About 5 mins after my sim became active, the LTE logo appeared. I'm in Orange County right now and the attached tests are from Buena Park, CA. I'll post later with my home location results (Palms between Overland & Motor)
In Santa Monica (Ocean Ave between Pico & Colorado) - getting 10 MBps down and 9 MBps up.
I was in Santa Monica last night and got about 10 down. But that was the exception: every other place I tried on the Westside (West LA, Westwood, Pico-Robertson) I was maxing out at 3. In a couple of cases, I was below 1.
How is it possible to get such awful speeds?
How is it possible to get such awful speeds?
dccccc1
I'd probably give AT&T a call and complain. I've been pulling down anywhere from 20-40 on LTE in the Bay Area. Either that, or it could be your device?
I'd probably give AT&T a call and complain. I've been pulling down anywhere from 20-40 on LTE in the Bay Area. Either that, or it could be your device?
I was really annoyed yesterday when I couldn't get any LTE signal at all in Van Nuys.
Doesn't make sense to me how bad the LTE signal and speed is often here in LA.
Doesn't make sense to me how bad the LTE signal and speed is often here in LA.
Unless im reading the coverage map on AT&Ts site wrong theres no LTE in the valley. It stops in Santa Monica and the end of Burbank and goes south. Why we don't have coverage in the valley is beyond me.
Lousy Los Angeles LTE
I've yet to get better than 6 down 4 up here in the center of Hollywood. Stayed with AT&T to keep my grandfathered unlimited data.
I've yet to get better than 6 down 4 up here in the center of Hollywood. Stayed with AT&T to keep my grandfathered unlimited data.
That is a silly response. Many of us have or have had AT&T service on the iPhone and it was awful regardless of what your gut tells you. And, comparing the original AT&T to today's wireless company is a classic comparison of apples with oranges - the two have only a name in common.
Just because others have had problems doesn't mean I have. I've had 2 or 3 dropped calls in the past 4 years. 99% of every where I go I have at least 3 bars of service, very rarely drop down to 1 or 2.
I called AT&T tonight to share my experience and ask what was going on. I spoke with a very nice but unfortunately typical phone agent. I told her I was getting between 1 and 4 Mbps down across LA--much less than 1) advertised speeds and 2) what one would expect on LTE.
The agent told me that the speeds were acceptable and that I "can't compare [my] speeds to a commercial." She gave me the spiel about reception, location, simultaneous users and told me to "read the fine print" and that I would see that AT&T didn't violate an agreement or law or some such thing. I told her that this was all well and good, but that the service is terrible.
It seems that AT&T can't get past the blame-the-customer approach to customer service. I can read the fine print, but who cares? The service sucks, the rep admitted the service sucks, but failed to realize that I'm not locked into a multi-year contract. So I'm doing what any consumer does in a competitive marketplace when the service sucks: I'm returning the AT&T iPad for a Verizon model.
Good riddance, AT&T.
The agent told me that the speeds were acceptable and that I "can't compare [my] speeds to a commercial." She gave me the spiel about reception, location, simultaneous users and told me to "read the fine print" and that I would see that AT&T didn't violate an agreement or law or some such thing. I told her that this was all well and good, but that the service is terrible.
It seems that AT&T can't get past the blame-the-customer approach to customer service. I can read the fine print, but who cares? The service sucks, the rep admitted the service sucks, but failed to realize that I'm not locked into a multi-year contract. So I'm doing what any consumer does in a competitive marketplace when the service sucks: I'm returning the AT&T iPad for a Verizon model.
Good riddance, AT&T.
Glad to hear you're voting with your wallet! I almost switched out to a Verizon model but Verizon doesn't get LTE on my school campus unless you're outdoors... Hopefully you have better days with your Verizon model, let us know how it fares!