I just want to post a tale of two iPads. I bought an iPad Pro 12.9 3 weeks ago, along with Smart Keyboard and Apple pen. It has worked flawlessly, and consequently I recommended a friend buy the same combination. She bought hers 2 weeks ago, and has experienced nothing but frustration with the keyboard/iPad. Her first keyboard was unbalanced and bounced with every keystroke, and had faulty character recognition. We went to the Apple store and swapped it for a new one, which also bounced and had absolutely NO connection with the iPad - dead in the water. So, I hooked up my perfectly working Smart Keypad to her iPad - no bounce, hooked up, but had faulty key translation - type in an "m", get a coma, etc. Rehooked the keyboard to my iPad - perfect, no problems. So, back to the Apple store -swapped both iPad and keyboard for new ones.They worked in the store, but the keyboard failed after updating iOS, etc. Keyboard isn't recognized at all, and yes, my keyboard now works perfectly with both of our iPads. Folks, this is APPLE, where things are just supposed TO WORK. This is a major fail. I think the Apple store at The Domain in Austin got a shipment of faulty iPads and smart keyboards. If we continue to get failure with a THIRD keyboard swap, and so far, just one iPad swap, I'm gonna recommend she get her money back for the smart keyboard, and go to the Apple store where I purchased mine and try for better luck.
THiS IS RIDICULOUS!
THiS IS RIDICULOUS!
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