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Hot pixel?

M0esmac

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
749
28
UK
Hi,

Got my iPhone 5 yesterday...
Scratches out of the box, dot's on the back of the iPhone... And now - hot pixel. Just noticed it. It was active for two three seconds and then gone.

Should I go for a replacement?
 
Apple has a 1 dead pixel policy for their iPhones. If it really gets on your nerves you should make an appointment with the genius bar and get it replaced.
 
If you're not satisfied, return it. Scratches out of the box is definitely a good enough reason.
 
jlake02 said:
If you're not satisfied, return it. Scratches out of the box is definitely a good enough reason.
Click to expand...


How much days do I have to do that? I mean to go and moan about scratches out of the box?

Because I'm proper ill at the moment, I can't get out of the house...
 
M0esmac said:
How much days do I have to do that? I mean to go and moan about scratches out of the box?

Because I'm proper ill at the moment, I can't get out of the house...
Click to expand...

It depends on how long it has been since you bought the phone and the attitude of the genius you get when you go to the store. Generally speaking the less time that has passed the better when it comes to "out of the box" scratches. However, you have 30 days to return your phone if you are unhappy with it. The dead pixel thing is a warranty issue so you technically have 1 year/2 years if you have applecare.
 
VandyChem2009 said:
It depends on how long it has been since you bought the phone and the attitude of the genius you get when you go to the store. Generally speaking the less time that has passed the better when it comes to "out of the box" scratches. However, you have 30 days to return your phone if you are unhappy with it. The dead pixel thing is a warranty issue so you technically have 1 year/2 years if you have applecare.
Click to expand...

So if one appeared, it will appear 100% in near feature? I mean it's day one, and hot pixel already...

I had no problems with my iPhone 4 for two years...


VandyChem2009 said:
He's sick and can't leave the house.
Click to expand...

Yeah that's right, my bad.
 
M0esmac said:
So if one appeared, it will appear 100% in near feature? I mean it's day one, and hot pixel already...

I had no problems with my iPhone 4 for two years...




Yeah that's right, my bad.
Click to expand...

It depends on the color of the pixel. If it is always white it is dead and will never go back to normal. If it is colored it could unstick and you will be fine.
 
VandyChem2009 said:
It depends on the color of the pixel. If it is always white it is dead and will never go back to normal. If it is colored it could unstick and you will be fine.
Click to expand...

Yeah, but if it will appear I'm a bit happy actually... New iPhone... YAY! lol

I had coloured one and it got back to normal. But I noticed it instantly.

How much time I have to buy AppleCare? 1year from purchase date?

darngooddesign said:
I remember people having stuck pixel issues with both the 4 and 4s.
Click to expand...

I had none. That's why it's annoying...
 
M0esmac said:
Yeah, but if it will appear I'm a bit happy actually... New iPhone... YAY! lol

I had coloured one and it got back to normal. But I noticed it instantly.

How much time I have to buy AppleCare? 1year from purchase date?



I had none. That's why it's annoying...
Click to expand...

yeah you have 1 year to buy applecare you have 30 days to buy applecare+
 
adztaylor said:
AppleCare+ covers accidental damage but unfortunately isn't available in the UK.
Click to expand...

Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
 
M0esmac said:
Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
Click to expand...

Yeah that's what AppleCare does, just additional warranty protection.
 
M0esmac said:
Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
Click to expand...

so it just extends the already 1 year warranty right?
 
adztaylor said:
Yeah that's what AppleCare does, just additional warranty protection.
Click to expand...

But I have the same protection for this first year?

You know like okay I get more hot / dead pixels after 6 months of usage, then what? I go to Apple Store to genius, I show him the problem and he just handles me new phone?
 
M0esmac said:
But I have the same protection for this first year?

You know like okay I get more hot / dead pixels after 6 months of usage, then what? I go to Apple Store to genius, I show him the problem and he just handles me new phone?
Click to expand...

Yeah you get protection for the first year, but AppleCare goes beyond the first year. Sorry I should have said its extended warranty. It extends it by another year, so you get 2 years of warranty.
 
adztaylor said:
Yeah you get protection for the first year, but AppleCare goes beyond the first year. Sorry I should have said its extended warranty. It extends it by another year, so you get 2 years of warranty.
Click to expand...

That's okay, I knew it. I just asked does it cover the same things like dead pixels etc. :)
 
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