A few days ago Entourage X stopped being able to connect to the Hotmail servers. I checked the Mactopia site and found the updater that supposedly solves this problem. However, when I run the updater I get the following error: "An error prevented the update from completing. 11002:2,-15". I've tried to run it with and without Entourage running. Any suggestions? I can't get through to send a message to the Microsoft support team with either IE or OW. Grrrr. Any help would be much appreciated!