Hotmail to iCloud migration HELP needed

Discussion in 'Mac Basics and Help' started by Sam1487, Sep 26, 2015.

  1. Sam1487 macrumors member


    Jan 18, 2009
    Between Nottingham & Derby, UK

    I’m having a problem sorting out my girlfriends iCloud account and I’ve been left confused by the whole process.

    She currently has a hotmail account and I’m trying to migrate everything over to an iCloud account.

    She has:

    an iMac

    an iPad

    an iPhone

    a Macbook Pro

    I created the iCloud address today. I did it by going to settings and opening up the iCloud pane, notes was turned off. I turned it on and it asked me to create an iCloud address which I did.

    I now want to remove ANY dependence on the hotmail account. I went to the apple website and tried to edit the account and the primary email address (which is also the apple ID). It tells me that I can’t change the apple ID to an apple address (which, side note: seems utterly mad to me, perhaps someone can shed a light on why? Especially given that my account runs off a ME address)

    Does anyone know how I go about changing the apple account to run solely off the iCloud address so that iTunes, App Store, Calendar, Contacts etc all run off the iCloud address and I can finally jettison the Hotmail account.

    I am completely lost.

    Thanks in advance

  2. ocabj macrumors 6502a


    Jul 2, 2009
    This has been a known issue for the past few years. Apple considers any Apple domain email address an "Apple ID" already.

    As far as I know, the only way to get an account in present day is to create the account using a non-Apple email, which creates it as an Apple ID, and then create an email address. If I'm wrong, someone can correct me.

    That being said, someone who has never made any App store purchases with any Apple ID could start fresh and use that email / Apple ID.

    But in the above scenario where you want to use the email future forward for the Apple ID, but still has purchases using the @hotmail Apple ID would have to transfer those purchases from Apple ID to Apple ID (is this even possible?).

    Anyway, that's how it works.
  3. Sam1487 thread starter macrumors member


    Jan 18, 2009
    Between Nottingham & Derby, UK
    Yeah I battled through and discovered the same things you mentioned: that it can't really be done. Sadly, she's has quite a lot of apps and spent a lot on music.

    I added her new iCloud address to her account and currently using that to log in everywhere. It still comes up some times as rather than her name (despite it being in the address book), and there were some next day issues where it kept asking for her password for the new iCloud account, but it seems to be settling down now. I chalked it up to it all taking some time to permeate through the system.

    Thanks for the reply :)
  4. satcomer, Sep 30, 2015
    Last edited: Oct 1, 2015

    satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    If you log into her Apple ID and see if you can make up an email alias address onto her iCloud email.

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