House Fire and iMac

[mstgkillr]

Unfortunately, I had a major fire at my house. The fire appears to have been mostly contained to the garage and the attic above it. However, the smoke and soot damage is severe throughout the entire house. Everything soft is gone (clothes, carpet, furniture, etc...) and the house has to be gutted down to the studs and rebuilt. The smoke and soot is a mixture of chemicals that I had stored in my garage, including: liquid chlorine, muriatic acid, pool stabilizer (cyanuric acid), gasoline, gardening sulfur, pool chemicals (calcium chloride), two vehicles, lawn mower, oil, etc...

All of my electronics were subject to the chemicals released in the fire, including my two high end TVs and brand new BTO iMac with AppleCare. An electronics company who specializes in fire and smoke damage restoration, through my insurance company, has already picked up every single electronic component in my house, down to my rechargeable batteries.

I assume that no matter what, my AppleCare warranty is now gone, especially if the company opens it up for repair. I would prefer the iMac be a total loss as I do not feel that it will ever be the same with reduced reliability and longevity.

Any input would be great!

 

[0007776]

I assume that no matter what, my AppleCare warranty is now gone, especially if the company opens it up for repair. I would prefer the iMac be a total loss as I do not feel that it will ever be the same with reduced reliability and longevity.

You would be correct in that assumption as Apple would blame any defects on the smoke damage.

 

[mreg376]

Unfortunately, I had a major fire at my house. The fire appears to have been mostly contained to the garage and the attic above it. However, the smoke and soot damage is severe throughout the entire house. Everything soft is gone (clothes, carpet, furniture, etc...) and the house has to be gutted down to the studs and rebuilt. The smoke and soot is a mixture of chemicals that I had stored in my garage, including: liquid chlorine, muriatic acid, pool stabilizer (cyanuric acid), gasoline, gardening sulfur, pool chemicals (calcium chloride), two vehicles, lawn mower, oil, etc...

All of my electronics were subject to the chemicals released in the fire, including my two high end TVs and brand new BTO iMac with AppleCare. An electronics company who specializes in fire and smoke damage restoration, through my insurance company, has already picked up every single electronic component in my house, down to my rechargeable batteries.

I assume that no matter what, my AppleCare warranty is now gone, especially if the company opens it up for repair. I would prefer the iMac be a total loss as I do not feel that it will ever be the same with reduced reliability and longevity.

Any input would be great!

Applecare includes accidental damage. But they won't go near it if it is worked on by someone else. Any reason why you did not take it to Apple?

 

[Fishrrman]

This sounds like an issue between you and your insurance company.

Apple -- nothing to do with it.

 

[mreg376]

I disagree. Yes, of course you can sit there like a dunce and expect your insurance company to get your iMac repaired properly and in a way that does not void your basic warranty or Applecare. Or you can be smart, have Apple inspect, tune up and/or fix the machine properly, which will probably be covered by Applecare, or even if it's not, pay the Apple bill and then send the bill to your insurance company.