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profmjh

macrumors 68000
Original poster
Mar 7, 2015
1,734
1,800
UK
I'm currently seeing a one-week delivery window, which happens to be a week I'm away on holiday.

How accurately is Apple currently sticking to its delivery estimates?
 
Ordered a 42 mm AWS with Blue sportsband one week ago from the UK store. Had a delivery window of 6/22-7/03 and got dispatched on thursday. So for the models that aren't the most popular the delivery dates don't say too much right now.
 
My theory is the "Delivers" date range is Apple's absolute worst case scenario "cover their butts" delivered and in your hands dates. I prefer focusing on the "Available to ship" estimate which, in my opinion, should be relative to the original order date. I'm testing this theory on my own order to see if I'm correct.
 
Got 2 38mm SS now.

One delivered right at the middle of the 2 wells delivery period 13-27 May).

The other one delivered to me on the 24th Apr, but the delivery window was 4-6 weeks. So, they delivered it to me well before the window start.

The 3rd one is a 42 Black SS, expected deliver on Jun and still waiting at this moment.
 
I think the dates are a worse case scenario. I'd bet most will get them a lot faster
 
My theory is the "Delivers" date range is Apple's absolute worst case scenario "cover their butts" delivered and in your hands dates. I prefer focusing on the "Available to ship" estimate which, in my opinion, should be relative to the original order date. I'm testing this theory on my own order to see if I'm correct.

It wasn't a correct theory relative to my order date. I ordered on April 10 — got a 4-to-6-week estimate, and the last day of Week 6 was yesterday, and still no watch. (My "Available to Ship" estimate was originally June, but after a couple of weeks it became, and remains, May 29 to June 11.)
 
Losing confidence in their delivery dates.

Black leather loop strap has an expected delivery date of 22nd May - 28th May and is processing.

SG BSB has has an expected delivery date of 27th May - 9th June and is also processing.
 
It wasn't a correct theory relative to my order date. I ordered on April 10 — got a 4-to-6-week estimate, and the last day of Week 6 was yesterday, and still no watch. (My "Available to Ship" estimate was originally June, but after a couple of weeks it became, and remains, May 29 to June 11.)

Which watch?
 
It wasn't a correct theory relative to my order date. I ordered on April 10 — got a 4-to-6-week estimate, and the last day of Week 6 was yesterday, and still no watch. (My "Available to Ship" estimate was originally June, but after a couple of weeks it became, and remains, May 29 to June 11.)

I don't understand. You received a 4-6 week estimate and a different Available to ship estimate of June?

B
 
I don't understand. You received a 4-6 week estimate and a different Available to ship estimate of June?

I guess he mean when he press the button, it was 4-6 weeks on the screen, and then he receive a confirmation with June, which further improved to 29/5 - 11/6.

Of course, the button means nothing in this case, the estimate may change in few seconds. When he click the button, most likely the estimate already changed to Jun. This is my understanding.
 
I don't understand. You received a 4-6 week estimate and a different Available to ship estimate of June?

B

Yes, EXACTLY. When I pointed this out to any Apple reps, they said it shouldn't matter because I should get my watch within the promised time anyway. A MATH error shouldn't matter to people buying a WATCH from a COMPUTER company?

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I guess he mean when he press the button, it was 4-6 weeks on the screen, and then he receive a confirmation with June, which further improved to 29/5 - 11/6.

Of course, the button means nothing in this case, the estimate may change in few seconds. When he click the button, most likely the estimate already changed to Jun. This is my understanding.

Just a note: I'm female.
 
Mine was not even close, but in a good way. I bought mine on April 30 with an updated window of June 19th-June 26th. I got it on May 21st.
 
Yes, EXACTLY. When I pointed this out to any Apple reps, they said it shouldn't matter because I should get my watch within the promised time anyway. A MATH error shouldn't matter to people buying a WATCH from a COMPUTER company?

So your email order confirmation had 2 different dates on them? 4-6 weeks and june?


B
 
It wasn't a correct theory relative to my order date. I ordered on April 10 — got a 4-to-6-week estimate, and the last day of Week 6 was yesterday, and still no watch. (My "Available to Ship" estimate was originally June, but after a couple of weeks it became, and remains, May 29 to June 11.)


4-6 weeks from April 24 not April 10
 
4-6 weeks from April 24 not April 10

Whenever I asked an Apple rep, "Are the 4-6weeks calculated from April 10 or from April 24?", they wouldn't give a quantifiable answer. They changed the subject, or behaved as if the question had not been asked, or (until two days ago) said they didn't see that this was much of a difference "because the watch arrives in time either way."
 
Whenever I asked an Apple rep, "Are the 4-6weeks calculated from April 10 or from April 24?", they wouldn't give a quantifiable answer. They changed the subject, or behaved as if the question had not been asked, or (until two days ago) said they didn't see that this was much of a difference "because the watch arrives in time either way."

I also asked a rep why my available to ship date was different than my delivers date and was told that the available to ship date (which in my case is 2 weeks earlier) cannot be trusted because it is only an estimate. Only an estimate? Why give me numbers if they can't be trusted?
 
Losing confidence in their delivery dates.

Black leather loop strap has an expected delivery date of 22nd May - 28th May and is processing.

SG BSB has has an expected delivery date of 27th May - 9th June and is also processing.

They ship the watches via next day air, so I don't see any reason they won't make both of your date ranges.

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I also asked a rep why my available to ship date was different than my delivers date and was told that the available to ship date (which in my case is 2 weeks earlier) cannot be trusted because it is only an estimate. Only an estimate? Why give me numbers if they can't be trusted?

Estimates are estimates. By definition they can't be trusted. They're estimates.
 
I just ordered an Apple Watch Sport SG 42mm last night. That's one of the most popular models right? I'll be waiting a while I think lol. :/
 
Not accurate at all...

Today 25th May, that's the info for a Sport Black Band:

"available to ship 2-3 weeks"
"delivers 22-28 May"...

If I buy online NOw, the delivery is 1-2 weeks!!!


This AW launch is really a bad joke. I don't know if "bA" (before Angela), things were like that.

No excuse for this AW launch, not even shortage of labour due to chinese new year, nor the taptic engine failure, nothing!!

A complete mess.

I'll get the watch ordered on the 28th April "delivered" on 29th June (by then the watch will be in stores). Feeling a fool for waiting in line for 2 months for nothing...arrrgh
 

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