How bad is the T2 chip crash issue with the new MBP 2019?

hajime

macrumors 603
Original poster
Jul 23, 2007
5,384
750
Just watched a video of somebody with this issue on his new machine. He returned it for a refund. How widespread and often is this issue?
 

chrfr

macrumors G3
Jul 11, 2009
8,193
2,523
Just watched a video of somebody with this issue on his new machine. He returned it for a refund. How widespread and often is this issue?
While some people have had issues with panics on T2-equipped Macs, if the issue were more widespread we'd be hearing about it in the Mac press. The problem is just not that common.
 

Donnation

macrumors 6502a
Nov 2, 2014
750
715
While some people have had issues with panics on T2-equipped Macs, if the issue were more widespread we'd be hearing about it in the Mac press. The problem is just not that common.
I disagree. Its fairly widespread if you look around the web there are tons of stories on it and Apple was looking into it but never acknowledged it.
 

Plutonius

macrumors 604
Feb 22, 2003
7,846
5,953
New Hampshire, USA
I’ve never heard of this
Just look through the forums for the T2 complaints. As an example, read through through this thread on the 2018 MacBook Pro.

All models of Apple computers with T2 chips seem to suffer from T2 bridgeOS failures. The T2 bridgeOS failure is an intermittent failure that some owners run into.

Apple has been working on this problem for a couple of years since the iMac Pro came out (first model with a T2 chip), has greatly improved things but seems to have been unable to completely eliminate the fault from all computers.

If within the 14 day return window, my advise is to return any Apple computer that has a T2 bridgeOS crash and get a replacement.

The replacement will most likely be T2 error free.
 
Last edited:

hajime

macrumors 603
Original poster
Jul 23, 2007
5,384
750
Just look through the forums for the T2 complaints. As an example, read through through this thread on the 2018 MacBook Pro.

All models of Apple computers with T2 chips seem to suffer from T2 bridgeOS failures. The T2 bridgeOS failure is an intermittent failure that some owners run into.

Apple has been working on this problem for a couple of years since the iMac Pro came out (first model with a T2 chip), has greatly improved things but seems to have been unable to completely eliminate the fault from all computers.

If within the 14 day return window, my advise is to return any Apple computer that has a T2 bridgeOS crash and get a replacement.

The replacement will most likely be T2 error free.
The guy in the video on post 3 mentioned that he had T2 issue with his 2019 MBP on the 3rd week!

So, with The T2 chip, butterfly keyboard, thin body, Apple has screwed up the MBP line since 2016? Given the management is the same, I wonder if a new redesign will introduce more issues and worth the wait. Now I hesitate to drop $5K on a new 2019 MMP. I will be very unhappy if issues start showing up after the return period.
 

jerryk

macrumors 601
Nov 3, 2011
4,853
2,400
SF Bay Area
The guy in the video on post 3 mentioned that he had T2 issue with his 2019 MBP on the 3rd week!

So, with The T2 chip, butterfly keyboard, thin body, Apple has screwed up the MBP line since 2016? Given the management is the same, I wonder if a new redesign will introduce more issues and worth the wait. Now I hesitate to drop $5K on a new 2019 MMP. I will be very unhappy if issues start showing up after the return period.
Wait for what?
The keyboard, thin body, USB-C are all known quantities.

So far I have been pretty happy with my upgrade from the 2015 15" to 2018 15". Screen is much better, system seems faster, and the smaller size is appreciated.
 

Gen

macrumors 6502a
Jul 15, 2008
884
90
Could anyone tell me what a T2 crash looks like? What are the symptoms, beyond looking in crash logs?
i don't get people sometimes... if an "issue" isn't impacting you, or you're unaware what it looks like or does, why seek it out? continue on living your day.
 
  • Like
Reactions: macintoshmac

hajime

macrumors 603
Original poster
Jul 23, 2007
5,384
750
i don't get people sometimes... if an "issue" isn't impacting you, or you're unaware what it looks like or does, why seek it out? continue on living your day.
I guess some people have lost confident on Apple’s products, worry about having issues with expensive machines after the return period, but stuck with Mac OS...
 

SoyCapitanSoyCapitan

macrumors 601
Jul 4, 2015
4,487
2,499
Paris
Just watched a video of somebody with this issue on his new machine. He returned it for a refund.
Looks like he had no intention to keep the machine anyway except to earn some youtube likes.
[doublepost=1561040150][/doublepost]
Could anyone tell me what a T2 crash looks like? What are the symptoms, beyond looking in crash logs?
I only saw this crash when the machine first came out in 18. Never since. People aren't clear what they are doing to cause the crash. It might be an app bug, bug in a driver for external device or some stupid use case like torrenting or mining or they run something that would crash many computers. Some were detailed about possible cause and others aren't.
 

jerryk

macrumors 601
Nov 3, 2011
4,853
2,400
SF Bay Area
I only saw this crash when the machine first came out in 18. Never since. People aren't clear what they are doing to cause the crash. It might be an app bug, bug in a driver for external device or some stupid use case like torrenting or mining or they run something that would crash many computers. Some were detailed about possible cause and others aren't.
So what did it look like? Did the machine hard crash and reboot? Did the screen flash? Or something else.
[doublepost=1561041313][/doublepost]
I guess some people have lost confident on Apple’s products, worry about having issues with expensive machines after the return period, but stuck with Mac OS...
If you are worried and can run Windows than select a Windows machine.

Since there are many different models at any performance level you have a lot more choices and be bound to find one that does what you need. No use being "stuck with Mac OS" if Mac OS is not a major criteria for selecting a notebook.
 

TommyBoy5

macrumors regular
Dec 6, 2010
116
82
My 2019 MBP 15" has been fine for the week I've had it. My son has a 13" 2018 MBP and has no issues whatsoever and he uses that thing 15 hours a day.
 

jerryk

macrumors 601
Nov 3, 2011
4,853
2,400
SF Bay Area
i don't get people sometimes... if an "issue" isn't impacting you, or you're unaware what it looks like or does, why seek it out? continue on living your day.
That is sort of where I am going. I have never had a hard crash on my 2015 or 2018 MacBook Pros. But is that what a T2 crash looks like? Or is just some minor glitch that system compensates for in a few milliseconds, and the only way you knew it happened is review logs.
 
Last edited:
  • Like
Reactions: Gen

Plutonius

macrumors 604
Feb 22, 2003
7,846
5,953
New Hampshire, USA
The guy in the video on post 3 mentioned that he had T2 issue with his 2019 MBP on the 3rd week!

So, with The T2 chip, butterfly keyboard, thin body, Apple has screwed up the MBP line since 2016? Given the management is the same, I wonder if a new redesign will introduce more issues and worth the wait. Now I hesitate to drop $5K on a new 2019 MMP. I will be very unhappy if issues start showing up after the return period.
It all depends on how long you plan on owning the computer for.

If you only plan on owning it while it's under warranty (four years for the keyboard), I think that it's a pretty good computer.

My biggest complaint isn't the T2, display cable, or even the keyboard.

My complaint is the MacBook Pro's repairability. Even the simplest repairs are still expensive and require replacing half the laptop. After the warranty runs out, it's not worth the cost of repairing most issues.
 

clarencek

macrumors regular
Apr 8, 2008
178
157
No issues so far on my two week old 13” i7. Moderate to heavy office work - 7 hours a day.
 

hajime

macrumors 603
Original poster
Jul 23, 2007
5,384
750
Am I correct that these T2 crashes happen only when people connect their computers to TB3 devices?
 

LogicalApex

macrumors 6502
Nov 13, 2015
494
434
Thanks. I have never had a crash/kernel panic that displayed on the screen since I got the 2018 MBP in November.
Luckily I haven't had one either since I got my 2018 MBP in August or September of 2018.

Now my 2012 Mac mini? That thing has never been able to handle coming out of sleep since I purchased it... I should have had it repaired before the warranty ran out, but had gotten rid of the Apple OEM RAM...
 

uecker87

macrumors 6502
Oct 9, 2014
271
352
Madison, WI
I haven't had any crashes on my 2019 15" MBP. I had a few last year when I tried a 2018 model before returning it. I don't normally have much connected to my MBP besides possibly my phone or an external thumb drive.
 

inhalexhale1

macrumors 65816
Jul 17, 2011
1,019
644
PA
The guy in the video on post 3 mentioned that he had T2 issue with his 2019 MBP on the 3rd week!

So, with The T2 chip, butterfly keyboard, thin body, Apple has screwed up the MBP line since 2016? Given the management is the same, I wonder if a new redesign will introduce more issues and worth the wait. Now I hesitate to drop $5K on a new 2019 MMP. I will be very unhappy if issues start showing up after the return period.
I wouldn't wait for a redesign for the sole purpose of having an issue free machine. They may fix some of these problems, but create others. That's extra true for a first release. IMO if you need a MBP buy now. This is the most mature version of the laptop, it was just released, they concede the keyboard is unreliable, and guarantee it for 4 years. Apple Care is usually great in general.

If you absolutely cannot live with the known issues and the Apps you use for work/ school are Windows compatible then look at other options.