It's been about 1 year and a month since I bought my macbook pro. Recently I found out my disk drive was broken so I made an appointment today to check in with the Genius. I went in they told me that everything looked okay and didn't know why it wasn't taking any CD's so they went into the back room and came out to tell me something was wrong with my optical drive. My apple care had just run out over a month so I had to pay around $150+ to get it fix. They also told me it could be my logic board which would cost around $650+ to fix. I asked them what the problem was and why it was broken but they refused to tell me. They said they aren't liable to tell me what is actually wrong with it.... (WTF) so I said how do I prevent from ever happening again and they just said it was just bad luck or a defect.... I started arguing how it was my fault if it was bad luck or a defect and he stated that he couldn't do anything... so I just left...
Does anyone know a way I can get it fixed for free from Apple? What do I need to say? Thanks in advance.. I really don't want to pay for a new optical drive when I rarely use it
Does anyone know a way I can get it fixed for free from Apple? What do I need to say? Thanks in advance.. I really don't want to pay for a new optical drive when I rarely use it
