How can i fix this Kernal/Boot Issue?

Discussion in 'MacBook Pro' started by gervacio, Oct 16, 2015.

  1. gervacio macrumors newbie

    Joined:
    Oct 16, 2015
    #1
    I've been looking everywhere on a fix or a diagnosis on this issue. When I reboot my macbook I get the grey message you'd get if it was a kernel issue, then the apple logo comes up right after that a bunch of black codes and it reboots back to the grey message (its a never ending cycle). The only way I'm able to get onto my machine is if i turn it on while resetting NVRAM (command+option+p+r). If i were to shut it off it'll just happen again.


    I have checked \Library\Logs\DiagnosticReports Folder and i can't see a kernel panic file. I do have the following in there:





    file:///Library/Logs/DiagnosticReports/2048%20Game_2015-09-29-095016_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/2048%20Game_2015-10-03-211050_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/2048%20Game_2015-10-04-094012_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Adobe%20Photoshop%20CC%202015_2015-09-22-013555_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/callservicesd_2015-10-12-202631_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/CEPHtmlEngine%20Helper_2015-09-22-002557_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/CEPHtmlEngine%20Helper_2015-09-22-015827_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/CEPHtmlEngine%20Helper_2015-10-07-213335_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-10-05-110427_Elias-Gervacios-MacBook-Pro.crash

    file:///Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-10-14-205339_Elias-Gervacios-MacBook-Pro.crash

    file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-17-162550_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-18-112236_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-20-191048_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-22-013055_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-28-004207_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/DiskWarrior_2015-10-14-204025_Elias-Gervacios-MacBook-Pro.cpu_resource.diag

    file:///Library/Logs/DiagnosticReports/FaceTime_2015-10-10-202434_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-145055_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-145104_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-145134_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-145312_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-145324_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-150540_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-151509_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-151847_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-152123_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-152218_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-153723_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-193937_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-194946_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-203201_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-221137_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-222053_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-08-225209_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-09-002252_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-09-004105_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Final%20Cut%20Pro_2015-10-09-004931_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/mds_stores_2015-10-06-182323_Elias-Gervacios-MacBook-Pro.crash

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-131727_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-153238_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-153710_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-153812_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-154022_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-154100_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-154241_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-154433_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-200506_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/Photo%20Booth_2015-10-03-201043_Elias-Gervacios-MacBook-Pro.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-10-001518_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-10-001520_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-12-001519_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-12-001519-1_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-12-001521_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-12-001522_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-12-001524_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-13-001511_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-13-001512_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-13-001513_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-13-001514_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-15-001532_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-15-001532-1_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-15-001533_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-15-001534_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-15-132829_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-16-001510_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-16-001511_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-16-001512_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2015-10-16-001513_Elias-Gervacios-MacBook-Pro.diag

    file:///Library/Logs/DiagnosticReports/ToneSync_2015-10-08-142633_Elias-Gervacios-MacBook-Pro.cpu_resource.diag

















    I ran TechTool Pro and everything seems to be fine here are the results: https://gyazo.com/6c0911857001b58e317949ca8d97c322
    DiskWarrior couldn't run because is said something about I can't run the tests on the primary drive.

    The DiskUtility couldn't repair or verify my SSD because it says everything working



    My computer has been working since i last got it to turn on i've just been closing it and not shutting it down, but whenever I open it i get the the USB device drawing too much power message but theres nothing plugged in.



    Also i can't install a new version of OS X because when it restarts I get that never ending cycle again.



    OS X Yosemite 10.10.5
    Macbook Pro (13-inch, Mid 2012)
    Processor 2.5 GHz Intel Core i5
    Memory 8GB 1333 MHz DDR3
    Graphics Intel HS Graphics 4000 1024 MB
     
  2. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #2
  3. gervacio thread starter macrumors newbie

    Joined:
    Oct 16, 2015
    #3
    Thanks for the quick reply. Yes, it'll boot up fine like that then I can restart and it boots up fine. The problem comes in when I try updating to El Capitan and it reboots, then I get the kernel errors, I can upload a picture if you like.
     
  4. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #4
    New information about trying to update to El Capitan. There have been many threads about start up software conflicts with the new El Capitan. Have you checked the OS X El Capitan (10.11) forum?

    BTW, your running Disk Warrior problem is because it can not be run check the current Start up Volume while you are booted on it. You have to boot up from another source with Disk Warrior installed to check your normal start up disk. Disk Warrior 5 comes with a DiskWarrior Recovery Maker app that will create a bootable USB thumb drive with Disk Warrior on it so you can boot from the thumb drive to test start disk.

    It might also help to download the free EtreCheck, run it, and paste the results in this thread. The list of start ups would help to identify software that might not work with El Capitan. EtreCheck automatically removes any personally identifiable information from the output so it is safe to paste in this thread.
    http://www.etresoft.com/etrecheck
     
  5. MacUser2525 macrumors 68000

    MacUser2525

    Joined:
    Mar 17, 2007
    Location:
    Canada
    #5
    Well then your best idea would be attaching an external drive using that as the destination for an EC install. Once you confirm it boots properly with a fresh install try either manual migration of your apps/settings or use the Migration Assistant. This is always the best way to do an upgrade like this, test on non-critical backup first then once it works to your satisfaction use something like Carbon Copy Cloner to get it back on your main install.
     
  6. gervacio thread starter macrumors newbie

    Joined:
    Oct 16, 2015
    #6
    Start plus Option and installed Yosemite, booted up fine. Now gonna run EtreCheck. And my USB Devices are disabled so I can't run an external or use them at all
     
  7. gervacio thread starter macrumors newbie

    Joined:
    Oct 16, 2015
    #7
    Here are the EtreCheck Results:

    EtreCheck version: 2.5.5 (215)

    Report generated 10/17/15, 5:49 PM

    Runtime 1:34

    Download EtreCheck from http://etresoft.com/etrecheck



    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.



    Hardware Information: (What does this mean?)

    MacBook Pro (13-inch, Mid 2012)

    [Click for Technical Specifications]

    [Click for User Guide]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Upgradeable

    [Click for upgrade instructions]

    BANK 0/DIMM0

    4 GB DDR3 1333 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1333 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 178 - SN = W034155CKD3LC



    Video Information: (What does this mean?)

    Intel HD Graphics 4000

    Color LCD 1280 x 800



    System Software: (What does this mean?)

    OS X Yosemite 10.10.5 (14F27) - Time since boot: about one day



    Disk Information: (What does this mean?)

    KINGSTON SV300S37A120G disk0 : (120.03 GB) (Solid State - TRIM: No)

    EFI (disk0s1) <not mounted> : 210 MB

    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    SSD HD (disk1) / : 118.80 GB (60.04 GB free)

    Core Storage: disk0s2 119.17 GB Online



    MATSHITADVD-R UJ-8A8 ()



    USB Information: (What does this mean?)

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad



    Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus



    Gatekeeper: (What does this mean?)

    Mac App Store and identified developers



    Kernel Extensions: (What does this mean?)

    /Applications/BlueStacks.app

    [not loaded] com.bluestacks.kext.Hypervisor (4.3.26) [Click for support]



    /Applications/TechTool Pro 7.app

    [not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

    [not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]



    System Launch Daemons: (What does this mean?)

    [failed] com.apple.Kerberos.digest-service.plist



    Launch Agents: (What does this mean?)

    [loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded] com.google.keystone.agent.plist [Click for support]

    [running] com.micromat.TechToolProAgent.plist [Click for support]



    Launch Daemons: (What does this mean?)

    [loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist [Click for support]

    [loaded] com.adobe.fpsaud.plist [Click for support]

    [loaded] com.google.keystone.daemon.plist [Click for support]

    [running] com.micromat.TechToolProDaemon.plist [Click for support]



    User Launch Agents: (What does this mean?)

    [loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]

    [loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist [Click for support]

    [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!



    User Login Items: (What does this mean?)

    None



    Other Apps: (What does this mean?)

    [running] com.apple.xpc.launchd.oneshot.0x10000005.EtreCheck



    Internet Plug-ins: (What does this mean?)

    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    Flash Player: Version: 18.0.0.232 - SDK 10.6 Outdated! Update

    QuickTime Plugin: Version: 7.7.3

    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version



    3rd Party Preference Panes: (What does this mean?)

    Flash Player [Click for support]

    TechTool Protection [Click for support]



    Time Machine: (What does this mean?)

    Time Machine not configured!



    Top Processes by CPU: (What does this mean?)

    56% mds

    51% mds_stores

    5% WindowServer

    3% fontd

    2% com.apple.WebKit.Plugin.64



    Top Processes by Memory: (What does this mean?)

    722 MB kernel_task

    303 MB mds_stores

    238 MB mdworker(14)

    205 MB com.apple.WebKit.WebContent

    57 MB com.apple.WebKit.Plugin.64



    Virtual Memory Information: (What does this mean?)

    4.45 GB Free RAM

    3.55 GB Used RAM (1.15 GB Cached)

    29 MB Swap Used



    Diagnostics Information: (What does this mean?)

    Oct 16, 2015, 03:04:21 PM Self test - passed
     
  8. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #8
    Update or uninstall your third-party apps that have kernel extensions before you try upgrading to El Capitan. This should be standard operating procedure for anyone upgrading to a new release of OS X.

    In your case, I'm pointing my finger at Bluestack app player for OS X.
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    Agreed... I would remove all the TechToolPro and Bluestack software completely.
     

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