How can I keep Citrix receiver from timing out?

[macnvrbck]

I use Citrix receiver/viewer for work when I telework.

It times out so quickly to the login page and then disconnects when I gone for just a few minutes. I then need to log back in.

I've tried 'Mouse Jiggler' but it doesn't seem to work.

Anything I can do to keep activity moving on my Mac and not have Citrix disconnect?

 

[cwhite02]

Check with your Citrix admin what their disconnect/log off settings are. They could be set to timeout pretty quick

 

[macnvrbck]

Check with your Citrix admin what their disconnect/log off settings are. They could be set to timeout pretty quick

Unfortunately, it's work.... they are not going to change it.

Nothing I can do on my end?

 

[macnvrbck]

I'd like to revive this as I'm still having the same issue.

 

[mj_]

I don't believe there's anything you can do on your end. As far as I know the timeout characteristics are defined on the server side. It could be on many ends - storefront, controller, etc. Are you using VPN to connect to work first? In that case it could also be your VPN connection timing out.