How can I turn off Touch Bar feature completely

[carestudio]

and get my ESC key, volume controls back?
I think Touch bar is giving more headache than convenience. It keeps crashing my mac. In many cases, my MBP couldn't wake up from sleep, the touch bar completely frozen or did its only thing while the screen was off. There were times, touch bar still remembered the tabs (web pages) that I closed on Safari and eventually it crashed Safari. I had to reopen everything again.

I guess I am done with Touch bar.

 

[leman]

Most likely it’s a hardware problem. I’d contact support and let them look at it. If the controller etc. is broken (and that is what it sounds like), there is not much you can do. That, or you are using some buggy third-party software that messes the touch bar up.

 

[carestudio]

Thanks, leman. In fact, I have x3 MBPs with touch bar, all are having the same issue. Even clean install, no 3rd party software installed, no devices connected to the MBP, the problem still happen once or twice a day.

 

[aevan]

Thanks, leman. In fact, I have x3 MBPs with touch bar, all are having the same issue. Even clean install, no 3rd party software installed, no devices connected to the MBP, the problem still happen once or twice a day.

That's really weird. It really seems like a hardware issue - strange that you experience that on 3 MBPs. Never had such issues. I'd still bring it to Apple/Authorised Service for a checkup.

 

[leman]

Thanks, leman. In fact, I have x3 MBPs with touch bar, all are having the same issue. Even clean install, no 3rd party software installed, no devices connected to the MBP, the problem still happen once or twice a day.

This is indeed very strange. We have around 20 touch bar machines by now and I’ve never seen anything like this. There were some hang ups early in the day when the software was immature, but that all should be long resolved.

My suggestion would be to contact Apple and work with them to identify and fix the issue. Of course, it very understandable if you don’t have the patience for it.

 

[carestudio]

aevan and leman, thanks. I am convinced to contact apple. will update here. it just happened to me now actually. I let my 13" MBP sitting on my dining table and few minutes later it went to sleep. No thunderbolt or usb-c devices connected to it before and after. When I came back from shower, the screen was black out, my keyboard was working but couldnt wake up my MBP, the touch bar was not functioning at all. No way to wake up MBP. I then closed the lid and opened it back up. Boom, it worked. It's just one of instance, most of time, it was worse than this. Would that be the GPU problem which is related to Touch bar.

 

[leman]

What you describe in the last post (difficulty waking up from sleep) is something I have indeed experienced in the past, but it was fixed for me with some of the macOS updates (not sure which one). Try updating to the latest 10.13.3, maybe they have patched it along the way.

 

[New_Mac_Smell]

aevan and leman, thanks. I am convinced to contact apple. will update here. it just happened to me now actually. I let my 13" MBP sitting on my dining table and few minutes later it went to sleep. No thunderbolt or usb-c devices connected to it before and after. When I came back from shower, the screen was black out, my keyboard was working but couldnt wake up my MBP, the touch bar was not functioning at all. No way to wake up MBP. I then closed the lid and opened it back up. Boom, it worked. It's just one of instance, most of time, it was worse than this. Would that be the GPU problem which is related to Touch bar.

I find it goes into hibernation if you leave it on battery with the lid open. Have you tried pressing the power button at all? As the only thing that wakes the Mac is either the power button or opening the lid.

 

[carestudio]

lemen, I will try 10.13.3, but every time when I have the problem like this, Apple always points to OS update. In my record, it's 50% , 50%. Most of time they just do not want to admit the problem and simply want me to stay away and not to bug them. I was hoping problems can be resolved by updating from 10.12, then 10.12.1, then .2, .3,.5, .6 ... then 10.13, then 10.13.1 and 10.13.2. I see some GPU related problems were gone but expect them come back later. This touch bar problem has been a nightmare to me. I miss my old ESC key and I miss Steve Jobs who could grill apple engineers to do the thing right and promptly.

New_Mac_Smell, yes I did try to press the power button, that will reboot my mac. I don't like that

 

[redleg6]

lemen, I will try 10.13.3, but every time when I have the problem like this, Apple always points to OS update. In my record, it's 50% , 50%. Most of time they just do not want to admit the problem and simply want me to stay away and not to bug them. I was hoping problems can be resolved by updating from 10.12, then 10.12.1, then .2, .3,.5, .6 ... then 10.13, then 10.13.1 and 10.13.2. I see some GPU related problems were gone but expect them come back later. This touch bar problem has been a nightmare to me. I miss my old ESC key and I miss Steve Jobs who could grill apple engineers to do the thing right and promptly.
New_Mac_Smell, yes I did try to press the power button, that will reboot my mac. I don't like that

I just bought a reburb 2016 with Touch Bar, my very first Apple/Mac device of any kind. I purchased the MBP because I was absolutely fed up with Microsoft and the PC crap. So after 30 years of listening to my two son's advice I bought this MBP. This Touch Bar issues and High Sierra upgrade that is giving a lot MBP owners headaches is beginning to look a lot like Microsoft...God help us!!

 

[Samuelsan2001]

Use the better touch tool app and customise your touch bar however you want.