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How can my parents share their Mac Screen to My IPhone?

HappyDude20

HappyDude20

macrumors 68040
Original poster
Jul 13, 2008
3,688
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Los Angeles, Ca
my parents are clueless when it comes to computers and called earlier today wanting help with pages and pdf files. Instead of trying to explain over the phone how they're in fact in 'finder' and not pages would surely seem to be better resolved if they could share their MacBook screen to my iPhone from their home in California and me in NY.

Aside from FaceTime, how?
 
HappyDude20 said:
my parents are clueless when it comes to computers and called earlier today wanting help with pages and pdf files. Instead of trying to explain over the phone how they're in fact in 'finder' and not pages would surely seem to be better resolved if they could share their MacBook screen to my iPhone from their home in California and me in NY.

Aside from FaceTime, how?
Click to expand...
I use teamviewer all the time. There's even a portable version they can download so you get a onetime connection code to connect and then once they close teamviewer you can't get back in without them opening the portable and giving you the new connection code
 
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HappyDude20 said:
my parents are clueless when it comes to computers and called earlier today wanting help with pages and pdf files. Instead of trying to explain over the phone how they're in fact in 'finder' and not pages would surely seem to be better resolved if they could share their MacBook screen to my iPhone from their home in California and me in NY.

Aside from FaceTime, how?
Click to expand...
Another vote for team viewer. I used to help my dad out who lives at the other end of the country from me. To give you an idea of how clueless he was, it took me 10 minutes on the phone explaining how to download the software. Very painful experience. But once I could get on his PC, I was able to assist him pretty easily.
 
There's also VNC that could be used for screen sharing/control.
 
HappyDude20 said:
my parents are clueless when it comes to computers and called earlier today wanting help with pages and pdf files. Instead of trying to explain over the phone how they're in fact in 'finder' and not pages would surely seem to be better resolved if they could share their MacBook screen to my iPhone from their home in California and me in NY.

Aside from FaceTime, how?
Click to expand...
I use TeamViewer.

If you have a Mac as well, many people forget that the Messages app also has a screen sharing feature.
https://support.apple.com/kb/PH20152?locale=en_US&viewlocale=en_US
 
Never heard about TeamViewer and Jump Desktop, but another free solution would be Skype's share screen option.
 
I have used TeamViewer and it's pretty good. I personally use iTeleport Remote Desktop VNC & RDP I think it's running about $25 now, when I first got it VNC and RDP were in separate apps for $25 each. IMHO iTeleport works better and faster than TeamViewer but I think TeamViewer is more than enough for most people who have an occasional need to assist someone.
 
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HappyDude20 said:
Would this work on my folks MacBook Pro and from my iPhone 6s? Or do they both need to be laptops?
Click to expand...

For what i know you can share (in your case, your folks can share) mac screen on your iPhone, but not the other way around. Since Skype is free, give it a try and let us know if\how it worked for you. ;)
 
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